Front Desk Receptionist Part Time Nights and Weekends

Barnegatrehab; Barnegat Township (NJ); In loco; USD 17.000 - 25.000; Part-time

Descrizione del lavoro

Barnegatrehab seeks a dynamic Front Desk Receptionist for a per diem, part-time role at our long-term care facility in Barnegat, NJ. You will handle calls, greet residents and families, schedule visits, and support multiple departments with professionalism and warmth.

Ideal candidates have strong customer service, good communication, and the ability to multitask in a fast-paced environment while maintaining HIPAA confidentiality and a calm, welcoming atmosphere for residents and staff alike.

Competenze

• Evening and weekend availability required.
• Familiarity with office equipment; basic computer skills (Word/Excel) preferred.
• Clerical/receptionist experience preferred.
• Long-term care experience is a plus.

Mansioni

• Operate telephone system: answer, screen, forward calls, take messages, schedule appointments.
• Greet residents, families and staff; determine purpose of visit and direct them appropriately.
• Provide excellent customer service and clear communication.
• Transfer calls and assist residents as needed.
• Handle issues with residents, vendors and family members.
• Coordinate with department staff to maintain facility efficiency.
• Maintain a warm, calm environment throughout the facility.
• Monitor entrance to prevent residents from leaving unattended.
• Maintain confidentiality of resident funds and HIPAA guidelines.
• Light clerical tasks and multitasking; assist other personnel as requested.

Conoscenze

Customer service

Phone etiquette

Communication

Multitasking

Strumenti

Microsoft Word

Microsoft Excel

Descrizione del lavoro

Front Desk Receptionist

Part Time

Our facility is seeking to hire a dynamic, energetic and exceptional per diem Receptionist for our long term care/skilled nursing facility. Must be professional and have the ability to network at all levels with strong drive and passion for success.

Responsibilities of the Receptionist:

• Operate telephone, answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
• Greet residents, families, and employees and determine nature and purpose of visit and direct or escort them to their destination
• Must be customer service oriented and demonstrate good communication and phone skills
• Transferring calls and assisting residents as needed
• handling issues with any residents, vendors and family members
• Communicate effectively with department staff to ensure maximum efficiency throughout the facility
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis as well as a calm environment throughout the facility
• Monitor entrance to ensure that confused residents do not exit the building unattended
• Update and maintain a list of resident funds available
• Maintain the confidentiality of all residents care information and funds following HIPAA guidelines
• Capability to multi-task and light clerical work and tasks
• Assist other personnel as requested

Qualifications of the Receptionist:

• Must be available evening and weekend hours
• Must have knowledge of office equipment, Computer experience a plus Word, Excel
• Clerical/ prior receptionist experience preferred
• Long-term care experience is a plus