Front Desk Receptionist Part Time Nights and Weekends

Continuum Healthcare Inc.; Barnegat Township (NJ); On-site; USD 21,000 - 30,000; Part time

Job summary

Continuum Healthcare Inc. is seeking a dynamic Front Desk Receptionist for a part-time per diem role in a long term care facility.

The receptionist will manage calls, greet residents, families and staff, and support operations with clerical tasks while maintaining confidentiality and a welcoming atmosphere. The ideal candidate has strong communication skills, customer service focus, and ability to multitask in a fast-paced setting.

Qualifications

• Evening and weekend hours availability.
• Knowledge of office equipment and basic computer skills.
• Clerical/receptionist experience preferred.

Responsibilities

• Operate telephone, answer, screen, or forward calls, provide information, take messages, or schedule appointments.
• Greet residents, families, and employees and direct them to their destination.
• Must be customer service oriented with good communication and phone skills.
• Transferring calls and assisting residents as needed.
• Maintain warmth and calm atmosphere throughout the facility.
• Monitor entrance to ensure residents do not exit unattended.
• Update and maintain a list of resident funds and confidentiality per HIPAA.

Skills

Customer service

Phone etiquette

Multi-tasking

Communication skills

Clerical tasks

Tools

Word

Excel

Job description

Front Desk Receptionist

Part Time

Our facility is seeking to hire a dynamic, energetic and exceptional per diem Receptionist for our long term care/skilled nursing facility. Must be professional and have the ability to network at all levels with strong drive and passion for success.

Responsibilities of the Receptionist:

• Operate telephone, answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
• Greet residents, families, and employees and determine nature and purpose of visit and direct or escort them to their destination
• Must be customer service oriented and demonstrate good communication and phone skills
• Transferring calls and assisting residents as needed
• handling issues with any residents, vendors and family members
• Communicate effectively with department staff to ensure maximum efficiency throughout the facility
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis as well as a calm environment throughout the facility
• Monitor entrance to ensure that confused residents do not exit the building unattended
• Update and maintain a list of resident funds available
• Maintain the confidentiality of all residents care information and funds following HIPAA guidelines
• Capability to multi-task and light clerical work and tasks
• Assist other personnel as requested

Qualifications of the Receptionist:

• Must be available evening and weekend hours
• Must have knowledge of office equipment, Computer experience a plus Word, Excel
• Clerical/ prior receptionist experience preferred
• Long-term care experience is a plus