Front Desk Receptionist - Part-Time

LUTHERAN COUNSELING SERVICES, INC.; Winter Park (FL); On-site; USD 17,000 - 28,000; Part time

Job summary

Lutheran Counseling Services, Inc. in Winter Park, FL is seeking a part-time Front Desk Receptionist to join our main office at 1505 Orchid Ave. The role offers 20–25 hours per week, Monday through Friday with no weekend work and some flexibility.

You will check in clients, process payments, answer the phone, schedule appointments, verify insurance, and maintain confidentiality in accordance with HIPAA. Strong computer skills and familiarity with Google Suite are preferred.

Qualifications

• Proficiency with Google Suite and basic computer skills.
• Familiarity with HIPAA/privacy requirements.
• Ability to work independently and think critically.
• Basic understanding of insurance processes.
• Bilingual abilities preferred.

Responsibilities

• Check in clients for appointments and process payments for services.
• Answer the phone and direct calls as needed.
• Open and close the Winter Park location.
• Schedule new patients and follow-up appointments.
• Verify client insurance coverage.
• Follow up to ensure required documents are completed.
• Uphold confidentiality as required by HIPAA.
• Perform other administrative duties as needed.

Skills

Google Suite

Computer skills

Independent work

Critical thinking

HIPAA awareness

Tools

MAC knowledge

Job description

LCS, a nonprofit 501c(3) who offers a variety of mental health service. We have an immediate opening for a part time Front Desk Receptionist in Winter Park, located at 1505 Orchid Ave Winter Park FL. The position is for 20-25 hours per week, Monday through Friday no weekend work. Some flexibility available.

Responsibilities of this position include but are not limited to:

• Checking in clients for their appointments and processing their payments for services.
• Answering the phone
• Opening and closing the main location
• Scheduling new patients as well as existing clients’ follow-up appointments.
• Verifying insurance for client coverage.
• Following up with clients to ensure all required documents are completed
• Adhere to confidentiality laws under HIPPA
• Other administrative duties as needed to assist the Leadership Staff

ORGANIZATIONAL PROFILE

At LCS, our clients find a safe and caring environment where licensed mental health professionals provide counseling services that are available to the entire Central Florida community. LCS staff serves the Central Florida community from a main location in Winter Park and several satellite locations. This position is for our Main Location in Winter Park.

Job Requirements

• Working knowledge of Google Suite
• Comfort level with working with computers and working with various software’s.
• Understanding of HIPPA Laws
• Previous work/training in mental health preferred
• Basic understanding of Insurance
• Bilingual preferred
• Ability to work and function independently
• MAC knowledge a plus
• Strong critical thinking and problem-solving skills