Front Desk Receptionist - Oral Surgery Practice

HighFive Healthcare; Boca Raton (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Boca Raton is seeking a Front Desk Receptionist for their Oral Surgery Practice. The ideal candidate will provide exceptional customer service, manage patient interactions, and ensure efficient office operations. Join a supportive team dedicated to patient care and professional growth.

Benefits

Medical, Dental, and Vision Insurance

Life Insurance

Short- and Long-Term Disability

Paid Time Off (PTO)

401(k) with Company Match

Qualifications

• 1+ years of experience in a dental or oral surgery front desk role preferred.
• Medical or dental front office experience required.

Responsibilities

• Warmly welcome and check in patients and visitors.
• Manage incoming phone calls and schedule appointments.
• Verify insurance coverage and maintain patient records.

Skills

Customer Service

Communication

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Dental/Medical Electronic Records Systems

Job description

Front Desk Receptionist - Oral Surgery Practice

Join to apply for the Front Desk Receptionist - Oral Surgery Practice role at HighFive Healthcare

Job Description

At Wayne Oral & Maxillofacial Surgery, our patients are at the heart of everything we do. From the moment they walk through our doors, our team is committed to creating a calm, welcoming, and professional environment where patients feel supported and heard. As our Front Desk Receptionist, you’ll be the first point of contact and an essential member of our patient-focused team.

We are looking for a skilled and compassionate receptionist with prior dental or oral surgery experience who thrives in a fast-paced clinical environment and values clear communication, organization, and teamwork.

Job Duties and Responsibilities

• Warmly welcome and check in patients and visitors with professionalism.
• Manage incoming phone calls, provide accurate information, and route inquiries as needed.
• Schedule and confirm appointments, ensuring a smooth patient flow.
• Verify insurance coverage and benefits; collect and accurately post payments.
• Prepare treatment estimates and submit prior authorizations.
• Maintain accurate patient records and notations in the practice management system.
• Collaborate with referring offices and ensure timely, effective communication.
• Reconcile daily deposits and generate related reports.
• Support patients by answering questions and guiding them through the administrative process.

Requirements

• 1+ years of experience in a dental or oral surgery front desk role preferred
• Medical or dental front office experience required
• High school diploma or equivalent
• Outstanding customer service and interpersonal skills
• Ability to multitask in a detail-oriented, high-volume environment
• Proficiency in Microsoft Office and dental/medical electronic records systems
• Professional appearance, positive attitude, and strong communication skills

Why Join Us?

• Competitive compensation
• Supportive and collaborative work culture
• Commitment to your professional growth
• Patients who truly appreciate the care we provide

Benefits Offered

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability
• Paid Time Off (PTO)
• 401(k) with Company Match

If you’re ready to bring your talents to a team where your contributions matter and your work makes a difference every day, we would love to meet you.