Front Desk Receptionist/Optometric Technician

RiseMe; MIDDLETOWN (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with match

Health insurance

Dental insurance

PTO

Employee discounts

Holiday pay

Job summary

RiseMe in Middletown, OH seeks a friendly Front Desk Receptionist/Optometric Technician to welcome patients, manage appointments, verify insurance, and support both front desk and clinical tasks.

You will assist doctors during exams, prepare patients, maintain records, and handle office duties while delivering outstanding service. Prior medical/optical experience and strong communication are preferred.

Qualifications

• Previous experience in a medical office or optical setting preferred.
• Strong customer service and communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer skills and familiarity with office systems.
• Attention to detail and strong organizational skills.
• Professional appearance and positive attitude.

Responsibilities

• Front Desk Duties: Greet and check in patients; answer phones; schedule appointments; verify patient information and collect payments; maintain records; coordinate with clinical staff.
• Optometric Technician Duties: Prepare patients for examinations; assist doctor during exams; clean and restock exam rooms; maintain documentation; support front office tasks; provide excellent patient service and ensure procedures are followed.

Skills

Customer service

Communication

Multitasking

Office systems

Attention to detail

Professional appearance

Job description

Front Desk Receptionist/Optometric Technician

We are seeking a friendly, organized, and customer-focused Front Desk Receptionist/Optometric Technicianto join our team. This role is essential in providing an excellent patient experience while supporting both front desk operations and optical sales. The ideal candidate thrives in a fast-paced environment, enjoys multitasking, and is committed to delivering outstanding service.

Key Responsibilities

Front Desk Duties:

• Greet and check in patients in a professional and welcoming manner
• Answer phones, schedule appointments, and manage patient flow
• Verify patient information, insurance, and collect payments
• Maintain accurate patient records and documentation
• Coordinate with clinical staff to ensure efficient workflow

Optometric Technician Duties:

• Prepare patients for examinations by obtaining medical history and performing preliminary testing
• Assist the doctor during patient exams as needed
• Clean, sanitize, and restock exam rooms between patients
• Maintain accurate documentation in patient records
• Support front office operations when needed (filing, faxing, scanning, transcribing, etc.)
• Provide outstanding customer service and patient support
• Ensure compliance with office procedures and healthcare standards

Skills & Qualifications

• Previous experience in a medical office or optical setting preferred
• Strong customer service and communication skills
• Ability to multitask and work efficiently in a fast-paced environment
• Basic computer skills and familiarity with office systems
• Attention to detail and strong organizational skills
• Professional appearance and positive attitude

Benefits

• 401(k) and company match
• Health, dental, and supplemental insurance
• Paid time off
• Employee discounts
• Holiday pay