Front Desk Receptionist/Office Assistant

The JOY FM; Augusta, Northern (GA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Job summary

The JOY FM in Augusta, GA is seeking a Front Desk Receptionist/Office Assistant to support customers in person and by phone. This full-time role handles calls, emails, scheduling, and general office duties, ensuring smooth daily operations.

Responsibilities include routing inquiries, ordering materials, data entry, scanning, filing, and maintaining accurate records; proficiency in Microsoft Office and QuickBooks is a plus; must be dependable, organized, and detail-oriented.

Qualifications

• Must be dependable, professional, and organized with extreme attention to detail.
• Must have the ability to multi-task, as well as, tolerate and manage changes in priorities and deadlines in a fast-paced environment.
• Must possess excellent customer service and communications skills, with an overall friendly positive attitude.

Responsibilities

• Assist customers face-to-face and by phone; manage and route all incoming calls and emails.
• Maintain detailed documentation of all information obtained.
• Order materials and supplies, including follow-up, receipt documentation, & bill reconciliation for payment preparation.
• Data entry, scanning, filing, and other general office duties.

Skills

Customer service

Microsoft Office

Phone etiquette

Data entry

Tools

QuickBooks

Job description

Front Desk Receptionist/Office Assistant

Description:

We are looking to “immediately” add a new member to our office staff team! The roll of this position is to generally assist all customers, face-to-face and by phone. Manage and route all incoming calls and emails. Maintain detailed documentation of all information obtained. Order all materials and Supplies, including follow-up, receipt documentation, & bill reconciliation in preparation for payment. Includes data entry, scanning, filing, and other general office duties. This is a full-time position, Monday-Thursday, 8:00 am - 5:30pm & Friday 8:00 am – 3:00 pm. Pay is based on experience and proven ability. We offer excellent benefits, including Health, Life, Dental, Vision, and other supplemental Insurances, as well as Paid time off.

Qualifications:

Must be dependable, professional, and organized with extreme attention to detail. Must have the ability to multi-task, as well as, tolerate and manage changes in priorities and deadlines in a fast-paced environment. Must possess excellent customer service and communications skills, with an overall friendly positive attitude. Must be computer savvy. Experience with Microsoft Office Suite and QuickBooks is a definite plus.

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