Front Desk Receptionist Night Shift - Full Time

Touchmark; Appleton (WI); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

On-Demand Pay

On-site meals

Paid Time Off

NOC shift premium

Benefits for 30+ hrs

401(k) match

Holiday pay

Scholarships

Valued workplace

Job summary

Touchmark on West Prospect in Appleton, WI is seeking a Night Front Desk Receptionist to welcome residents and visitors, answer calls, and ensure a safe, courteous overnight environment. You’ll monitor entrances and provide information with professionalism, contributing to a warm, secure community.

This role requires a friendly, attentive demeanor and the ability to multitask during night hours, with a rotating weekend schedule and the potential for shift differential.

Qualifications

• High school diploma or equivalent.
• Experience as receptionist, admin, or in customer service/hospitality preferred.
• Strong communication skills and a professional, welcoming demeanor.
• Ability to multitask while managing phones, visitors, and resident needs.
• Basic knowledge of Microsoft Office and office equipment.
• Ability to maintain tact, patience, and confidentiality when working with residents, families, and team members.
• Flexibility to work a rotating weekend schedule.

Responsibilities

• Welcome residents, guests, and team members; direct visitors and answer questions.
• Answer calls and provide information with professionalism and care.
• Monitor lobby and community entrances to ensure safety.
• Assist residents during nighttime hours as needed.

Skills

Customer service

Hospitality

Professional demeanor

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Job description

Join the Touchmark Team as a Full-Time Front Desk Receptionist!

Location: Touchmark on West Prospect – Appleton, WI
Schedule: NOC/Night Shift (10:00 p.m. – 6:00 a.m.)
Pay: $17.50 – $18.79 per hour (based on experience and credentials)
Plus: An additional $1.00 per hour when you work the NOC shift!

About the Role:

As a Night Front Desk Receptionist, you’ll be the first point of contact for residents, guests, and team members overnight. You’ll warmly welcome and direct visitors, answer calls, and provide information with professionalism and care. You’ll also monitor the lobby and community entrances to ensure a safe and secure environment while offering support to residents who may need assistance during nighttime hours.

This role is perfect for someone who enjoys creating a welcoming, helpful, and professional first impression of our community.

Why You’ll Love Working at Touchmark:

• On-Demand Pay – access your earnings as you earn them
• Affordable on-site meals
• Generous Paid Time Off (PTO)
• Competitive pay + $1/hour NOC shift differential
• Comprehensive benefits for team members working 30+ hours/week
• 401(k) with company match (up to 3%)
• Company-paid holidays (with double-time pay when you work them!)
• College scholarships for long-term team members’ children
• A workplace where you’re valued and your work matters

What We’re Looking For:

• A sincere commitment to memorable customer service and hospitality
• High school diploma or equivalent
• Experience as a receptionist, administrative assistant, or in customer service/hospitality preferred
• Strong communication skills and a professional, welcoming demeanor
• Ability to multitask while managing phones, visitors, and resident needs
• Basic knowledge of Microsoft Office and office equipment
• Ability to maintain tact, patience, and confidentiality when working with residents, families, and team members
• Flexibility to work a rotating weekend schedule