Funeral Services Assistant (part-time)

sci; Irmo (SC); On-site; USD 28,000 - 38,000; Full time

Job summary

SCI in Irmo, SC seeks a Funeral Services Assistant to provide clerical and administrative support for funeral operations. The role involves assisting with services, coordinating logistics, greeting families, and ensuring smooth operations during visitations and ceremonies.

Requirements include a high school diploma and prior customer service experience; a valid driver’s license is required. Flexible, compassionate individuals will thrive in a team-focused environment.

Qualifications

• Experience in customer service and/or sales preferred.
• Proficient with MS Office and databases; willingness to learn.
• Valid state driver’s license with acceptable driving record.

Responsibilities

• Prepare services: set up floral arrangements, chairs, caskets, urns, photos, keepsakes.
• Prepare documents for services, cremations, maintenance as directed by management.
• Assist with preparation of remains, including dressing and lifting as allowed by law.
• Perform office duties: answering phones, using fax, computer, multi-line phone system, and related equipment.
• Run errands for supplies and floral deliveries.

Skills

Customer service

Sales experience

MS Office

Driver's license

Education

High school diploma or equivalent

Tools

Databases

Job description

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

JOB RESPONSIBILITIES

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

MINIMUM Requirements

• Education
  High school diploma or equivalent
• Experience
  Previous customer service and/or sales experience preferred
  Proficient with MS Office suite and databases preferred; ability and willingness to learn required
• Certification/Licenses
  Valid state driver's license with an acceptable driving record required
• Knowledge, Skills and Abilities:
  High level of compassion and integrity
  Clear and concise verbal and written communication skills
  Professional behaviors and team player

Postal Code: 29063

Category (Portal Searching): Operations

Job Location: US-SC - Irmo