Front Desk Receptionist

Precision Orthopedics & Sports Medicine; Steuart Corner (MD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Vacation time

Sick time

CareFirst medical coverage

Dental coverage

Vision coverage

Voluntary Life coverage

Short-term Disability coverage

Tuition assistance

Job summary

Precision Orthopedics & Sports Medicine in Edgewater, MD is seeking a full-time Front Desk Receptionist to greet patients, schedule appointments, and support doctors and staff with professional, courteous service.

The ideal candidate has 1–3 years of healthcare facility experience, knowledge of HIPAA, and strong organizational and IT skills to handle multitasking in a fast-paced practice.

Qualifications

• 1–3 years of experience at a healthcare facility in a medical receptionist or front desk role preferred.
• Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding (highly preferred).
• Meticulous attention to detail with the ability to multi-task.
• Strong organizational, administrative, and planning skills.
• Ability to use discretion when working with sensitive information.
• Excellent documentation, communication, and IT skills.
• Passionate about the patient experience.

Responsibilities

• Greet and attend to patient needs in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Answer all phone calls in a professional and courteous manner.
• Perform all clerical duties in relation to providing operational support to the office.
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all doctor, staff, and patient information.
• Schedule appointments between doctors and patients.
• Liaise between insurance providers, patients, and physicians.
• Assist with Community Education and/or Marketing projects for the office.
• Provide direct administrative assistance to the Practice Manager.
• Actively speak up and provide patient safety and patient experience recommendations.
• Adhere to company-wide policy and procedures.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Receptionist

Full Time Edgewater, MD, US

2 days ago Requisition ID: 1251

Salary Range: $18.00 To $24.00 Hourly

Front Desk Receptionist - FT

Precision Orthopedics & Sports Medicine

About the Company:

Founded in 2012, Precision Orthopedics & Sports Medicine is a private practice group of board-certified and fellowship-trained orthopedic surgeons who focus on individualized care of their patients. We have 18 locations in the DMV area and meet the orthopedic needs of our patients with prompt appointments and caring staff. Specialized physicians delivering personalized orthopedic care.

Comprehensive care that’s conveniently located close to home. With locations spread across Maryland, Virginia, and D.C., Precision Orthopedics & Sports Medicine offers our premier services to residents throughout the DMV area. You won’t have to go far to get the quality orthopedic care you need. We also partner with leading local hospitals to ensure coordinated care delivery for treatments that may require surgery or physical therapy.

Under the direction of the Office Manager, the Front desk coordinator/Medical receptionist will be a part of a team providing quality care and service to patients, physicians, staff, and visitors. We are looking to hire a Front desk coordinator/Medical Receptionist with excellent organizational and administrative skills. The ideal candidate would exhibit professionalism with excellent communication and interpersonal skills. Top candidates would work comfortably under pressure while multi-tasking in a fast-paced environment.

Responsibilities:

• Greetandattendtopatient needsinpersonandoverthephone.
• Professionallyassistdoctors,staff,visitors,andpatients.
• Answerallphonecallsinaprofessionalandcourteousmanner.
• Performallclericaldutiesinrelationtoprovidingoperationalsupporttotheoffice
• PerformalldutieswithinHIPAAregulations.
• Maintainconfidentialityofalldoctor,staff,andpatientinformation.
• Scheduleappointmentsbetweendoctorsandpatients.
• Liaisebetweeninsuranceproviders,patients,andphysicians.
• AssistwithCommunityEducationandorMarketingprojectsfortheoffice
• ProvidedirectadministrativeassistancetothePracticeManager
• Activelyspeakupandprovidepatientsafetyandpatientexperiencerecommendations
• Adhere to company-wide policy and procedures

Requirements:

• 1-3years’ExperienceatahealthcarefacilityinaMedicalReceptionistorFrontdesk role preferred.
• Workingknowledgeofmedicalterminology,HIPAAregulations,ICDandCPTcoding(highly preferred).
• Meticulousattentiontodetailwiththeabilitytomulti-task.
• Strongorganizational,administrative,andplanningskills.
• Abilitytousediscretionwhileworkingwithsensitiveinformation.
• Excellentdocumentation,communication,andITskills.
• PassionateaboutthePatientExperience

Employee Benefit Overview:

Vacation time & Sick time

9 paid major holidays

CareFirst medical coverage

Dental and Vision coverage

Voluntary Life and Short-term Disability coverage

Tuition assistance for continued education