Front Desk Receptionist - Customer Care & Office Support

Express Employment Professionals - Cincinnati East; Tyler (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Express Employment Professionals is seeking a Front Desk Receptionist for a Tyler, TX company. This full-service staffing firm handles full-time, part-time and temporary opportunities across East Texas.

You will answer incoming calls, process payments, assist with service changes, provide account information and maintain accurate records. Strong communication and data-entry skills help you succeed in a fast-paced environment.

Qualifications

• Previous customer service or office experience preferred.
• Strong communication and phone skills preferred.
• Basic computer and data entry skills required.
• Professional and friendly demeanor desired.
• Strong attention to detail and accuracy required.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer incoming customer calls and assist with service-related inquiries.
• Process customer payments accurately and efficiently.
• Help customers start, stop, or transfer services.
• Provide account information and resolve customer concerns.
• Maintain accurate customer records and documentation.

Skills

Customer service

Phone skills

Data entry

Multitasking

Attention to detail

Job description

Express Employment Professionals is seeking a Front Desk Receptionist for a Tyler, TX company. This full-service staffing firm handles full-time, part-time and temporary opportunities across East Texas.

You will answer incoming calls, process payments, assist with service changes, provide account information and maintain accurate records. Strong communication and data-entry skills help you succeed in a fast-paced environment.