Front Desk Receptionist - Bilingual Spanish

National Vision Inc.; Katy (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading optical retailer is seeking a Front Desk Receptionist who is bilingual in Spanish. This role involves greeting customers, managing records, and providing exceptional service. The ideal candidate will have strong organizational skills and experience in customer service, contributing to a smooth operation within the store.

Benefits

Health and dental insurance

401k with company match

Paid time off

Employee discounts

Opportunities for professional growth

Qualifications

• Fluent in English and Spanish, both reading and speaking.
• Customer service experience preferred.
• Strong organizational skills required.

Responsibilities

• Deliver high-quality customer service while adhering to safety protocols.
• Manage customer flow and answer incoming calls professionally.
• Process insurance and managed care plans.

Skills

Customer service

Bilingual (English and Spanish)

Organizational skills

Education

0-2 years of related experience or training

Job description

Front Desk Receptionist - Bilingual Spanish

Join to apply for the Front Desk Receptionist - Bilingual Spanish role at National Vision Inc.

Company Description
America's Best is part of National Vision, one of the largest optical retailers in the United States. The brand continues to grow, with over 1000 stores, offering eyewear and eye care in a single, affordable experience. For more details, visit AmericasBest.com.

Role Overview
As the face of our stores, Receptionists greet customers, maintain organized records, and ensure smooth operations. They provide courteous service in person and on the phone.

Schedule
Must be available to work on Saturdays and Sundays. We are closed on Sundays.

Responsibilities

• Deliver high-quality customer service while adhering to safety protocols.
• Manage customer flow and answer incoming calls professionally.
• Process insurance and managed care plans.
• Provide accurate information to customers.
• Schedule appointments and follow-ups.
• Maintain patient records and update order statuses.
• Keep the reception area tidy and well-stocked.
• Handle mail, deliveries, and office supplies.
• Participate in team meetings.

Qualifications

• Fluent in English and Spanish, both reading and speaking.
• Customer service experience preferred.
• 0-2 years of related experience or training preferred.
• Experience handling multiple phone lines is a plus.
• Strong organizational skills required.

Additional Information

We offer competitive pay, benefits including health and dental insurance, 401k with company match, paid time off, holidays, parental leave, employee discounts, and opportunities for professional growth. Visit www.nationalvision.com for more info.

We are an equal opportunity employer, committed to diversity and inclusion.