Front Desk Receptionist - Bilingual Spanish

National Vision, Inc.; Georgia; On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company that values its employees and offers a rewarding career in customer service. As a Receptionist, you will play a vital role in ensuring smooth operations, providing excellent service to customers, and maintaining organized schedules. Enjoy competitive pay, comprehensive benefits including health and dental insurance, and the unique perk of having Sundays off! This is an excellent opportunity to grow professionally in a supportive environment that prioritizes your well-being and development.

Benefits

Health Insurance

Dental Insurance

401k with Company Match

Paid Personal Time Off

Paid Holidays

Parental Leave

Employee Eyewear Discounts

Qualifications

• Fluent in English and Spanish, with strong organizational skills.
• Experience in a receptionist or front office role preferred.

Responsibilities

• Ensure high-quality customer service while following safety protocols.
• Process managed care plans and maintain patient records.

Skills

Customer Service

Organizational Skills

Bilingual (English and Spanish)

Phone Handling

Education

High School Diploma

Job description

A rewarding career where you can really make a difference, backed by competitive pay and benefits.

Type:

Part-time

Job Responsibilities

What would you do? – The Specifics

• Ensure high-quality customer service while following all safety protocols.
• Maintain a smooth flow of customers through the store.
• Answer, screen, and forward incoming phone calls in accordance with National Vision protocol.
• Process and understand managed care plans; obtain necessary documentation from insurance companies.
• Provide customers with basic and accurate information.
• Schedule and confirm appointments, follow-up visits, and classes.
• File all patient records daily and prepare files for upcoming appointments.
• Check order status and notify customers of arrivals or delays.
• Keep the reception area tidy and well-stocked with necessary materials.
• Receive, sort, and distribute daily mail/deliveries; maintain inventory of office supplies.
• Participate in regularly scheduled mandatory communication meetings.

Preferred Qualifications

Are you the right fit? – The Suitable Talent

• Fluent in reading and speaking both English and Spanish.
• Experience as a Receptionist, Front Office Representative, or similar role preferred but not required.
• 0-2 years of related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong organizational skills required.

Additional Information

Taking Care of our People

We understand the importance of financial health and security. We provide competitive compensation to all Associates, including bonus potential for every position in the store! Our comprehensive benefits include health and dental insurance, 401k with company match, flexible spending accounts, paid personal time off, paid holidays, parental leave, employee eyewear discounts, and more. At National Vision, we promote professional growth through training programs, educational courses, and internal promotions.

We are an equal opportunity employer, evaluating qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other protected characteristics.

America's Best is part of National Vision, one of the largest optical retailers in the U.S., with over 1000 stores. We combine eyewear and eye care into one excellent experience at affordable prices.

At National Vision, we believe everyone deserves to see their best to live their best. We help make quality eye care and eyewear more affordable and accessible.

Receptionists are the face of our stores, greeting customers warmly and helping keep patient records organized and schedules smooth. They provide prompt, courteous service both in person and on the phone, acting as the glue that keeps our operations running smoothly.

How would you like Sundays off? Yes, every Sunday we’re closed!