Front Desk Receptionist - Bilingual Spanish

National Vision, Inc.; Arlington (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading company in the optical retail sector is seeking a part-time Receptionist in Arlington, Texas. This role is crucial for ensuring high-quality customer service and managing patient records. The ideal candidate will be organized, bilingual in English and Spanish, and have strong communication skills. Enjoy Sundays off and a comprehensive benefits package, including health insurance and paid time off.

Benefits

Health and Dental Insurance

401(k) Retirement Savings with Company Match

Paid Personal Time Off

Paid Holidays

Parental Leave

Employee Eyewear Discounts

Qualifications

• 0-2 years of related experience or training preferred.
• Experience as a Receptionist or similar role preferred.

Responsibilities

• Ensure high-quality customer service while following safety protocols.
• Schedule and confirm appointments, follow-up visits, and classes.
• Maintain a smooth flow of customers through the store.

Skills

Organizational Skills

Bilingual (English and Spanish)

Job description

A rewarding career where you can really make a difference, backed by competitive pay and benefits.

Type:

Part-time

Job Responsibilities

What would you do? – The Specifics

• Ensure high-quality customer service while following all safety protocols.
• Maintain a smooth flow of customers through the store.
• Answer, screen, and forward incoming phone calls in accordance with National Vision protocol.
• Process and understand managed care plans, obtaining necessary documents from insurance companies.
• Provide customers with basic and accurate information.
• Schedule and confirm appointments, follow-up visits, and classes.
• File all patient records daily and retrieve patient files for the next day's appointments.
• Check order statuses and notify customers of arrivals or delays.
• Keep the reception area tidy and well-stocked with necessary materials.
• Receive, sort, and distribute daily mail/deliveries and maintain inventory of office supplies.
• Participate in regularly scheduled mandatory communication meetings.

Preferred Qualifications

Are you the right fit? – The Suitable Talent

• Fluent in reading and speaking both English and Spanish.
• Experience as a Receptionist, Front Office Representative, or similar role preferred but not required.
• 0-2 years of related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong organizational skills required.

Additional Information

Taking Care of our People

We understand the importance of financial health and security, and provide competitive compensation to all associates—including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401(k) retirement savings with company match, flexible spending account, paid personal time off, paid holidays, parental leave, employee eyewear discounts, and more. At National Vision, we strive to provide opportunities for professional growth and long-term career fulfillment through training programs, educational courses, and internal promotions.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores, we continue to grow, combining eyewear and eye care into one excellent experience at an affordable price.

At National Vision, we believe everyone deserves to see their best to live their best. We help make quality eye care and eyewear more accessible and affordable.

As the face of our stores, Receptionists greet and welcome customers warmly, keep organized patient records, and facilitate smooth scheduling. They are essential to our operations, ensuring everyone stays on track. The role involves providing prompt, courteous service to customers both on the phone and in person.

How would you like Sundays off? Yes, every Sunday we’re closed!