Front Desk Receptionist- Arrowhead

OneOncology; Glendale (AZ); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Paid time off

Descrizione del lavoro

Arizona Urology Specialists in Glendale, AZ is hiring a Front Desk Receptionist. You will deliver superb patient and staff service, support the office, and work independently with minimal supervision. Travel to other sites within the region is requested.

Required include a High School diploma or GED, 2+ years front office experience (medical preferred), and 1–2 years of customer service. The role offers competitive compensation and a comprehensive benefits package.

Competenze

• High school diploma or GED required.
• 2+ years front office experience, ideally in medical setting.
• 1–2 years of customer service experience.

Mansioni

• Create a positive, professional first impression and demonstrate a caring attitude.
• Schedule appointments and assist with additional testing as directed by the physician.
• Ensure all required patient paperwork is ready for that day’s appointments.
• Collect co-pays and past balances at check-in and enter them into Practice Management.
• Enter patient demographics and clinical information into Practice Management and EHR.
• Scan patient licenses and insurance cards front and back into Ntierprise.
• Obtain and scan referrals, link them to the day’s appointment in the EMR.
• Reconcile daily payment batches and report to the Site Manager.
• Schedule follow-up procedures and coordinate ASC cases as needed.
• Assist patients with Phreesia registration.

Descrizione del lavoro

Why Join Us?

At Arizona Urology Specialists, we believe our people are the foundation of our success. When you join our team, you become part of an organization committed to exceptional patient care, clinical excellence, innovation, and continuous growth. We foster a collaborative and supportive culture where employees are valued, empowered, and encouraged to make a meaningful impact every day. Whether you’re just starting your career or looking to take the next step professionally, you’ll find opportunities to learn, grow, and thrive while helping improve the lives of the patients and communities we serve.

We offer competitive compensation and a healthy work-life balance, allowing you to enjoy your evenings and weekends. Employees also enjoy an outstanding benefits package, including health, dental, and vision insurance, tuition reimbursement, employee assistance programs, corporate discounts, paid time off, and much more. At Arizona Urology Specialists, you’ll find more than a job, you’ll find a rewarding career with purpose.

Job Description:

The Front Desk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.

PrimaryDuties &Responsibilities:

• To create a positive and professional first impressionofthe practice and to show the patients a \"we care\" attitude.




• Schedule appointments and assist withschedulingany additional testing directed by the physician.




• Ensure all required patient paperwork is compiled for that day’s appointments.




• Collect co-pays and past balances atcheck-in and enterthem into the batch for the day in Practice Management.




• Reviews for completeness and accuracy and thenentersrequired patient demographics and clinical information into Practice Management and EHR.




• Scan the patient’s driver’s license and insurance card(s) front and back intoNtierprise.




• Ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment within Practice Management.




• Reconcile payment batches at the end of every day and turn themin tothe Site Manager.




• Schedule follow-up procedures and coordinate any local ASC cases.




• Assist patients with the completion of the Phreesia registration system.




• As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications:

• Minimum High School Diploma or GED required.




• Minimum of two (2) years of front office experience, preferably in a medical setting.




• 1 - 2 years of customer service.

Knowledge, Competencies & Skills:

• Excellent customer service.




• Attention to detail and willingness to learn.




• Proficient knowledge of medical terminology,ICD-9, and CPT-4 Codes.




• Strong communication skills, both verbal & written.




• Proficient computer software and database skills.




• Comfortable working in a fast-paced environment.




• Very comfortable asking probing questions to patients.




• Must demonstrate a caring, compassionate, and patient attitude.




• Maintain HIPAA compliance.




• Multitasking and proactive problem-solving.




• Ability to type 40 Words Per Minute.

Travel:

• Ability to travel to other sites as necessary.

Job Type:

Full-Time

Actual compensation offered to candidates is based on work experience, education, skill level,and geographic location. Compensation may vary depending on the state or region in which theposition islocated,in accordance withapplicable laws.

This position has noclosedate. Applications will be accepted until an offer has been extendedand accepted.

Equal Opportunity Employer:

Our Practice is an equal opportunity employer. We do notdiscriminateon the basis ofrace, color, religion, age, sex, national origin, disability, veteranstatus, or sexual orientation.

The successful candidate(s) for any UUG position will be subject to a pre-employmentbackground check.