Front Desk Receptionist

OneOncology; Scottsdale (AZ); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Employee assistance program

Corporate discounts

Paid time off

Zusammenfassung

Arizona Urology Specialists is seeking a Front Desk Receptionist to deliver superb patient and staff service and support the office with minimal supervision.

The role requires scheduling, data entry, and accurate handling of payments, insurance, and documentation. Travel to other sites within a reasonable geographic region may be required as part of role responsibilities.

Qualifikationen

• Minimum High School Diploma or GED.
• 2+ years of front office experience, preferably in a medical setting.
• 1-2 years of customer service experience.

Aufgaben

• Create a positive and professional first impression of the practice.
• Schedule appointments and assist with testing as directed by the physician.
• Collect co-pays and past balances and enter them into the payment batch.
• Review information for completeness and enter demographics and clinical data.
• Scan driver’s license and insurance cards into the EMR/Practice Management system.
• Ensure referrals are obtained and linked to the day’s appointment.
• Reconcile payment batches daily and report to Site Manager.

Kenntnisse

Customer service

Front desk

HIPAA compliance

Medical terminology

Typing 40 WPM

Communication skills

Multitasking

Ausbildung

High School Diploma or GED

Jobbeschreibung

Why Join Us?At Arizona Urology Specialists, we believe our people are the foundation of our success. When you join our team, you become part of an organization committed to exceptional patient care, clinical excellence, innovation, and continuous growth. We foster a collaborative and supportive culture where employees are valued, empowered, and encouraged to make a meaningful impact every day. Whether you're just starting your career or looking to take the next step professionally, you'll find opportunities to learn, grow, and thrive while helping improve the lives of the patients and communities we serve.We offer competitive compensation and a healthy work-life balance, allowing you to enjoy your evenings and weekends. Employees also enjoy an outstanding benefits package, including health, dental, and vision insurance, tuition reimbursement, employee assistance programs, corporate discounts, paid time off, and much more. At Arizona Urology Specialists, you'll find more than a job, you'll find a rewarding career with purpose.Job Description:The Front Desk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.Responsibilities:To create a positive and professional first impression of the practice and to show the patients a “we care” attitude.Schedule appointments and assist with scheduling any additional testing directed by the physician.Ensure all required patient paperwork is compiled for that day’s appointments.Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.Scan the patient’s driver’s license and insurance card(s) front and back into Ntierprise.Ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment within Practice Management.Reconcile payment batches at the end of every day and turn them in to the Site Manager.Schedule follow-up procedures and coordinate any local ASC cases.Assist patients with the completion of the Phreesia registration system.As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.Qualifications:Minimum High School Diploma or GED required.Minimum of two (2) years of front office experience, preferably in a medical setting.1 - 2 years of customer service.Key Competencies:Excellent customer service.Attention to detail and willingness to learn.Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.Strong communication skills, both verbal & written.Proficient computer software and database skills.Comfortable working in a fast-paced environment.Very comfortable asking probing questions to patients.Must demonstrate a caring, compassionate, and patient attitude.Maintain HIPAA compliance.Multitasking and proactive problem-solving.Ability to type 40 Words Per Minute.Travel:Ability to travel to other sites as necessary.Physical Requirements for the Job:Able to sit, stand and or walk throughout the day.Intermittently required to stoop, bend, speak, and listen.Frequently lift and or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws.This position has no close date. Applications will be accepted until an offer has been extendedand accepted.Equal Opportunity Employer: Our Practice is an equal opportunity employer. We do notdiscriminate based on race, color, religion, age, sex, national origin, disability, veteranstatus, or sexual orientation.The successful candidate(s) for any UUG position will be subject to a pre-employmentbackground check.#AUS