Front Desk Receptionist/Administrative Assistant

TEL Staffing & HR; Pensacola (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

TEL Staffing & HR is hiring a Front Desk Receptionist / Administrative Assistant in Pensacola, FL. This full-time role supports the office with day-to-day administrative tasks, welcoming visitors, handling calls, and coordinating service work with field techs.

The ideal candidate is organized, detail-oriented, and communicative, with reliable attendance and ability to multitask in a busy trade-based business. Compensation starts at $20+/hour.

Qualifications

• High School Diploma or equivalent.
• Experience in administrative or dispatcher role.
• Trade/service business experience preferred.
• Strong attention to detail and organization.
• Excellent written and verbal communication.
• Reliable, punctual, and team-oriented.
• Must pass pre-employment drug screen and background check.

Responsibilities

• Provide customer service to customers and clients.
• Greet and assist walk-in visitors.
• Answer and direct phone calls professionally.
• Take detailed messages via phone and email.
• Organize and coordinate service calls with field technicians.
• Maintain filing systems (physical and digital).
• Perform general administrative tasks.
• Communicate professionally to ensure smooth workflow.
• Handle confidential information with discretion.

Skills

Attention to detail

Organizational skills

Customer service

Communication skills

Multitasking

Time management

Reliability

Punctuality

Education

High School Diploma

Tools

Scheduling software

Job description

We are now hiring an experienced Front Desk Receptionist / Administrative Assistant to work full-time for our HVAC/Plumbing company in Pensacola FL.

JOB SUMMARY

We are seeking a highly organized and detail-oriented Front Desk Receptionist / Administrative Assistant to provide support to our team with day-to-day administrative tasks. The ideal candidate is proactive, efficient, and has excellent communication skills. This role is vital to keeping our office operations running smoothly and providing support to various departments.

RESPONSIBILITIES

• Provide excellent customer-service to both customers & clients
• Greet & assist walk-in visitors - directing them to the appropriate location
• Answer & direct phonecalls in a professional manner
• Takedetailed messages (by both phone &email), and ensure that they are sent to the appropriate person and/or department
• Organize & coordinate service calls with the field technicians
• Maintain filing systems (both physical & digital)
• Perform general administrative tasks (e.g. photocopying/scanning, emailing, filing, data entry, etc.)
• Communicate professionally with field technicians &other departments to ensure smooth communication & workflow
• Handle confidential information with discretion

REQUIREMENTS

• High School Diploma (or equivalent)
• Previous experience in an administrative and/ordispatcher type role - preferable in a trade and/or service-based business (e.g., plumbing, HVAC, electrical)
• Strong attention-to-detail, organizational, and customer serviceskills
• Excellent written & verbal communication skills
• Ability to multitask and prioritize work effectively
• Proficient with computers ANDscheduling software
• MUST be RELIABLE, PUNCTUAL, and "Team-Oriented"
• MUST pass a pre-employment drug screen AND background check

BUSINESS HOURS

Monday - Friday ...... 7am - 5pm

You will be scheduled to work 8 hours a day for 5 days a week

You will be provided an unpaid lunchbreak every day

PAY

Starts at $20 +/hr. (Depending on your current level of experience)

TEL Staffing complies with regulations enforced by the EEOC. TEL Staffing is a drug-free workplace.

This position may be Temp-to-Hire or Direct-Hire. No benefits are offered during the Temp period.