Front Desk Receptionist

Lexus LC; Wesley Chapel (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Lexus of Wesley Chapel is seeking a friendly front desk receptionist to welcome guests on arrival, assess their needs, and connect them with the right department. You will be the first impression of our dealership, delivering professional service and a warm, helpful attitude.

The position emphasizes strong communication, teamwork, and the ability to remain poised in busy moments while upholding Lexus standards of customer care and hospitality.

Qualifications

• Greet guests with a smile and assess their needs.
• Refer to appropriate department to address requests.
• Provide guided tours of the dealership.
• Demonstrate exceptional customer service and positive energy.
• Be a reliable team player and lead by example.

Responsibilities

• Greet guests upon arrival and check-in.
• Determine guest needs through conversation and questions.
• Schedule or direct to the correct department.
• Represent the Lexus brand with professional conduct.
• Maintain a welcoming front desk environment.

Skills

People skills

Customer service

Professional appearance

Strong communication

Job description

Lexus of Wesley Chapel is looking for a front desk receptionist. We pride ourselves in making sure that our guests “Experience Amazing” and strive to provide a world-class customer experience that is unparalleled in the automotive industry.

What We’re Looking For

As a receptionist you will be responsible for meeting and greeting guests upon their arrival, assessing their reason for coming in, and getting them with the right department. We are looking for someone who is dependable, loves people and building relationships on a daily basis.

Our mission is to redefine automotive in the customer’s favor. From the customer experience we provide to the automobiles we sell and service, every Lexus of Wesley Chapel Associate plays a part. We also focus on you, the individual, with a number of lifestyle benefits:

• Everyday Learning- We are committed to our associates being in a role that is developmental, challenging, and personally fulfilling. This means that you might take on challenges you may not feel ready for, but have the full support of your manager and the Leadership Team to try, fail, learn, and try again. This makes development a core part of working at Lexus of Wesley Chapel and not something people only think about a couple of times a year.
• Gym Membership- We want every associate to come to work with a healthy mind and healthy body. That’s why we reimburse 100% of membership fees to the Wellness Center at Florida Hospital Wesley Chapel.

Responsibilities:

• Greet guests with a smile
• Determine each guest's needs by engaging in conversation and asking questions
• Give guided tours of the dealership
• Represent the Lexus brand well by exhibiting exceptional customer service skillsand positive energy
• Lead by example and be a team player

Requirements:

• Strong business communication skills
• Ability to learn quickly
• Ability to respond quickly and appropriately to difficult situations
• Customer service mentality
• Must be professional in appearance and conduct
• Must have a friendly upbeat attitude and be a team player
• Self-starter who is intrinsically motivated