Front Desk Receptionist

Lexus of Wesley Chapel; Wesley Chapel (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Gym membership

Wellness Center access

Job summary

Lexus of Wesley Chapel is seeking a front desk receptionist to welcome guests and route them to the correct department. You will engage with visitors, maintain a positive demeanor, and uphold the brand’s high standards of service.

The role emphasizes strong communication, a professional appearance, and the ability to handle multiple guest interactions with a courteous, proactive mindset. A supportive team awaits in this full‑time position.

Qualifications

• Strong business communication skills and a welcoming demeanor.
• Ability to learn quickly and adapt to changing needs.
• Calm, professional response to difficult situations.
• Customer service mindset with a friendly, upbeat attitude.
• Professional appearance and conduct; reliable team player.
• Self-motivated with a proactive approach to tasks.

Responsibilities

• Greet guests with a smile and professional demeanor.
• Assess guest needs and direct to the appropriate department.
• Give guided tours of the dealership when needed.
• Represent the Lexus brand with exceptional customer service.
• Lead by example and be a collaborative team member.

Skills

Business communication

Quick learner

Situational response

Customer service

Professional appearance

Friendly attitude

Team player

Self-starter

Job description

Lexus of Wesley Chapel is looking for a front desk receptionist. We pride ourselves in making sure that our guests “Experience Amazing” and strive to provide a world-class customer experience that is unparalleled in the automotive industry.

What We’re Looking For

As a receptionist you will be responsible for meeting and greeting guests upon their arrival, assessing their reason for coming in, and getting them with the right department. We are looking for someone who is dependable, loves people and building relationships on a daily basis.

Our mission is to redefine automotive in the customer’s favor. From the customer experience we provide to the automobiles we sell and service, every Lexus of Wesley Chapel Associate plays a part. We also focus on you, the individual, with a number of lifestyle benefits:

• Everyday Learning- We are committed to our associates being in a role that is developmental, challenging, and personally fulfilling. This means that you might take on challenges you may not feel ready for, but have the full support of your manager and the Leadership Team to try, fail, learn, and try again. This makes development a core part of working at Lexus of Wesley Chapel and not something people only think about a couple of times a year.
• Gym Membership- We want every associate to come to work with a healthy mind and healthy body. That’s why we reimburse 100% of membership fees to the Wellness Center at Florida Hospital Wesley Chapel.

Responsibilities:

• Greet guests with a smile
• Determine each guest's needs by engaging in conversation and asking questions
• Give guided tours of the dealership
• Represent the Lexus brand well by exhibiting exceptional customer service skillsand positive energy
• Lead by example and be a team player

Requirements:

• Strong business communication skills
• Ability to learn quickly
• Ability to respond quickly and appropriately to difficult situations
• Customer service mentality
• Must be professional in appearance and conduct
• Must have a friendly upbeat attitude and be a team player
• Self-starter who is intrinsically motivated