Front Desk Receptionist

The Judge Group; Wayne (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading staffing and recruiting firm is seeking a full-time Customer Service Receptionist. This role involves answering phone calls, greeting guests, and managing mail services. Ideal candidates will possess strong customer service skills and a detail-oriented approach.

Qualifications

• High School diploma required.
• Retail or Customer Service experience preferred.

Responsibilities

• Answers internal and external phone calls professionally.
• Greets guests and tracks incoming packages.
• Sorts and organizes USPS mail.

Skills

Customer Service

Detail-Oriented

Interpersonal Communication

Time Management

Education

High School diploma

Job description

Job Title: Talent Acquisition Partner @ The Judge Group

Job Description:

The primary responsibility of the Customer Service Receptionist role is answering phone calls to assist individuals and provide solutions for those contacting Judge. The role serves as a professional representative for The Judge Group. The Customer Service Receptionist reports to the Administrative Supervisor.

Primary Responsibilities:

1. Corporate Phone Systems:

• Answers internal and external phone calls in a clear, concise, professional manner and assists callers in finding resolutions.
• Transfers calls to their proper location.
• Analyzes calls to help find the callers' proper solutions.

Lobby Maintenance:

• Greets guests in a positive and welcoming manner.
• Tracks incoming packages & notifies recipients.
• Builds maintenance calls when necessary.

USPS Mail:

• Sorts and organizes USPS mail (including subtenants).
• Stamps outgoing mail.
• Delivers outgoing mail to the proper delivery service.

Stocking of Supplies:

• Distributes needed ink.
• Advises when supplies are needed.

Development and Additional Responsibilities:

• Stays current with industry trends and best practices through regular research and professional development.
• Develops and maintains relevant skills.
• Performs any other duties as assigned by management.

Core Skills:

• Customer Service
• Detail-Oriented
• Interpersonal Communication
• Time Management

Experience Requirements:

• High School diploma required.
• Retail or Customer Service experience preferred.

Additional Details:

• Employment type: Full-time
• Job function: Administrative
• Industry: Staffing and Recruiting