Front Desk- Receptionist

Virginia Home Care Services, Inc.; Vienna (VA); On-site; USD 45,847,000 - 63,039,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Advancement opportunities

Training & development

Job summary

Virginia Home Care Services Inc is seeking a highly organized and proactive Receptionist to join our team at our Vienna, VA location. This role focuses on a fast-paced, high-volume environment with responsibilities that include front-desk reception, data entry, scheduling, and maintaining client and caregiver files.

The ideal candidate has strong customer service experience, excellent organizational and interpersonal skills, and proficiency with Microsoft Office and scheduling software.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Minimum of 3 years of customer service experience.
• Proven receptionist/administrative experience, preferably in healthcare or home care.

Responsibilities

• Serve as the first point of contact for clients, families, and vendors via phone, email, and in-person interactions.
• Manage a high volume of administrative tasks, including data entry, schedule tracking, and record-keeping.
• Answer and route calls efficiently, ensuring all inquiries are addressed promptly.
• Maintain and update client and caregiver files accurately.
• Assist with onboarding new caregivers and coordinating schedules.
• Support the office team with daily operations, including correspondence, filing, and reporting.
• Handle sensitive client information with confidentiality and professionalism.

Skills

Customer service

Multitasking

Communication

Organizational skills

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office Suite

Scheduling software

Job description

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development

Job Title

Receptionist – High-Volume Administrative Support

Location

VIENNA, VA

Company

Virginia Home Care Services Inc

About Us

Virginia Home Care is a trusted provider of in-home care services, dedicated to improving the quality of life for our clients. We pride ourselves on compassionate care, professionalism, and a team-oriented environment.

We are seeking a highly organized and proactive Receptionist to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys handling a variety of administrative tasks, and has strong customer service experience.

Key Responsibilities

• Serve as the first point of contact for clients, families, and vendors via phone, email, and in-person interactions.
• Manage a high volume of administrative tasks, including data entry, schedule tracking, and record-keeping.
• Answer and route calls efficiently, ensuring all inquiries are addressed promptly.
• Maintain and update client and caregiver files accurately.
• Assist with onboarding new caregivers and coordinating schedules.
• Support the office team with daily operations, including correspondence, filing, and reporting.
• Handle sensitive client information with confidentiality and professionalism.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Minimum of 3 years of customer service experience.
• Proven experience in a receptionist or administrative role, preferably in healthcare or home care.
• Ability to manage multiple tasks in a fast-paced, high-volume environment.
• Strong organizational, communication, and interpersonal skills.
• Proficient with Microsoft Office Suite and scheduling software.
• Positive attitude, reliability, and a commitment to excellence.

What We Offer

• Competitive salary and benefits package.
• Opportunity to work in a supportive, team-oriented environment.
• Professional development and growth opportunities.
• The chance to make a meaningful impact in the lives of clients and families.