Front Desk Receptionist (Part-Time)

Water; Port Saint Lucie (FL); On-site; USD 18,000 - 24,000; Part time

Job summary

Water's Edge Dermatology, an AQUA Dermatology portfolio practice, is Florida’s largest dermatology provider in the Southeast, offering medical, surgical, and cosmetic dermatology services. A Part Time-Front Desk Receptionist will be the initial administrative contact, greeting patients, scheduling, and checking patients in and out for appointments.

The role emphasizes excellent customer service, accurate patient registration, insurance verification, and collaboration with clinical staff to

Qualifications

• High School diploma or equivalent.
• 1–2 years of Medical Reception experience is preferred.

Responsibilities

• Greets and welcomes patients as they arrive for their appointments.
• Registers new patients and updates demographics; collects documentation for treatment and payments.
• Answers the phone with polite telephone etiquette and directs calls as needed.
• Facilitates patient flow by notifying clinical staff of patient arrival and delays; checks patients in and out.
• Keeps reception area stocked and organized; monitors office supplies and equipment.
• Learns new products and maintains inventory of items.
• Ensures a positive patient experience through excellent customer service.
• Verifies patient health benefits with approved health care companies.
• Sends out and receives medical records and referrals for patient care.

Education

High School diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Receptionist (Part-Time)

PORT ST LUCIE, FL, US

11 days ago Requisition ID: 5665

Water's Edge Dermatology, an AQUA Dermatology portfolio practice, is Florida’s largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology.

Part Time-Front Desk Receptionists are the first point of the administrative contact for patients in the office; performing a variety of office functions such as greeting, scheduling, and checking patients in and out for their appointments.

Essential Functions

• Adheres to the Our Mission Statement, Credo, Service Goals, and Values always providing exceptional customer service.
• Greetings and welcomes patients as they arrive for their appointments.
• Register new patients and update existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collect and apply to payments of services and products.
• Answers the phone while maintaining a polite, consistent telephone manner using proper telephone etiquette; directs calls as necessary.
• Facilitate patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments.
• Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
• Learn new products and maintain an accurate inventory of all items.
• Ensures a positive experience for each patient through excellent customer service practices.
• Verifies patient health benefits with approved health care companies.
• Sends out and receives medical records and referrals for patient care.
• Keeps the reception area clean and organized.
• Works in a team environment to accomplish common tasks in a collegial manner.

Required Education and Experience

• High School diploma or equivalent
• 1-to 2 years of Medical Reception experience is preferred

Founded in 1998, AQUA Dermatology is the Southeast’s premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and exceptional patience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!