Front Desk Receptionist

Biojunction Sports Therapy; Seattle (WA); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Medical/dental benefits

Simple IRA with 4% employer match

Paid time off

Paid time off

Job summary

A local sports therapy clinic in Seattle is looking for a full-time Front Desk Staff member. Responsibilities include greeting and scheduling patients, handling phone inquiries, and managing patient documentation. The position requires excellent customer service and communication skills but does not require previous medical experience. Full-time employees receive benefits, including medical coverage and paid time off.

Qualifications

• No experience in the medical field is necessary.
• Comfortable working in a front desk role.
• Ability to handle multiple tasks efficiently.

Responsibilities

• Greeting, checking in, and scheduling patients.
• Scanning and uploading relevant patient documents.
• Answering phone calls and managing appointment reminders.
• Sending appointment reminders via email or phone.
• Running reports from EMR and managing clinic data.
• Maintaining clinic inventory and daily checklists.
• Assisting other staff as needed and handling ad hoc tasks.
• Verifying patient insurance information when needed.

Skills

Customer service

Communication skills

Organizational skills

EMR system knowledge

Tools

Electronic health record (EHR)

Job description

Owner/Physical Therapist at Biojunction Sports Therapy

We have an opening for a full‑time front desk / office staff person to work at Biojunction Sports Therapy in West Seattle as well as another opening in Columbia City. Both are excellent locations with many restaurants, parks, shops and public transport nearby. The company is owned by a local physical therapist with 23 years of experience and has been in business for 14 years. Compensation varies based on experience, and no experience in the medical field is necessary. Full‑time employees receive medical/dental benefits, a simple IRA with a 4% employer match, and paid time off. The shift available is from 11:45 am to 8:15 pm, Monday–Friday. Please reply with your resume so we can schedule an interview.

POSITION SUMMARY: The Front Desk Staff is responsible for direct customer service in answering incoming calls, directing calls to appropriate staff, greeting, checking in, and scheduling all patients for appointments, scanning & faxing documents, entering information into the electronic health record, and working closely with physical therapists and staff.

DUTIES AND RESPONSIBILITIES

• Greeting, checking in, and scheduling patients
• Scanning and uploading pertinent patient information into EMR including new patient paperwork, authorizations, referrals, and protocols delivered by the patient
• Answering phone calls and checking voicemail
• Emailing/calling patient appointment reminders
• Running reports through EMR (e.g., batch reports, fax logs, MIA list)
• Completing clinic inventory reviews every two weeks
• General clinic maintenance – noted on the daily checklist
• Assisting other staff as needed
• Other projects and duties as assigned
• Verifying patient insurance benefits (for applicants with more experience)

Locations & Contact:

• WALLINGFORD: 4005 Wallingford Ave N, Seattle, WA 98103; Phone: [phone]
• COLUMBIA CITY: 4689 Martin Luther King Jr. Way S, Suite 2, Seattle, WA 98108; Phone: [phone]