Part-Time Patient Concierge & Wellness Front Desk

The Joint Chiropractic; Raleigh (NC); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Bonus opportunities

Part-time scheduling

Supportive team environment

Opportunities for professional growth

Job summary

The Joint Chiropractic is seeking a Front Desk Wellness Coordinator for the Raleigh/Durham area. This part-time, in-person role focuses on welcoming patients, handling check-ins, answering calls, and guiding appointments to support a positive clinic experience.

Ideal candidates will have strong customer service and sales experience, with comfort in discussing memberships and packages. The position offers bonus opportunities and a supportive team environment in a fast-paced wellness setting.

Qualifications

• Strong customer service and interpersonal communication skills.
• 1+ year of sales experience required.
• 2+ years of customer service experience preferred.
• Front desk, healthcare, wellness, or administrative experience preferred.

Responsibilities

• Greet patients and members upon arrival and complete check-in procedures
• Answer incoming phone calls and respond to electronic messages in a timely and professional manner
• Schedule, confirm, and manage appointments using clinic scheduling systems
• Process payments and support point-of-sale functions
• Educate patients on available membership and package options
• Support patient retention and clinic sales goals
• Maintain accurate records and complete basic reporting tasks
• Provide general administrative and front desk support to ensure smooth daily clinic operations
• Help create a welcoming, efficient, and professional patient experience

Skills

Customer service

Sales experience

Tools

Scheduling software

POS systems

Phone systems

Job description

The Joint Chiropractic is seeking a Front Desk Wellness Coordinator for the Raleigh/Durham area. This part-time, in-person role focuses on welcoming patients, handling check-ins, answering calls, and guiding appointments to support a positive clinic experience.

Ideal candidates will have strong customer service and sales experience, with comfort in discussing memberships and packages. The position offers bonus opportunities and a supportive team environment in a fast-paced wellness setting.