Front Desk Receptionist

Serenity Healthcare; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Consistent schedule (3 days/week)

10 PTO days (15 after first year)

Comprehensive health coverage (90%)

401k plan

Referral rewards

Job summary

A progressive healthcare provider in Phoenix, Arizona, is seeking a Front Desk Receptionist to be the welcoming face for patients. In this role, you'll manage patient check-ins, assist with queries, and maintain a calm environment. Ideal candidates will have strong customer service skills and experience in fast-paced settings. The position offers consistent hours, generous PTO, and comprehensive health benefits. Join us in making a meaningful difference every day.

Qualifications

• 1+ year of experience in fast-paced, service-focused roles.
• Ability to manage multiple tasks without losing composure.
• Understanding of privacy protocols in healthcare.

Responsibilities

• Greet patients and their support crew warmly.
• Update and verify patient information during visits.
• Answer calls and assist patients with inquiries.
• Maintain a clean and inviting front space.

Skills

Attention to detail

Multitasking

Customer service

Fluent in digital systems

Education

High School Diploma or GED

Job description

Overview

Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity. Serenity Healthcare is redefining what mental wellness looks and feels like. No Healthcare Experience? No Worries! We"re not looking for résumés stacked with medical jargon — we"re looking for energy, drive, and people who get people. We"ll teach you the healthcare side — just bring your hustle, heart, and commitment to doing meaningful work.

The Role: Front Desk Receptionist

As the Front Desk Receptionist, you"re the first smile patients see when they walk in. You"ll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported.

What You'll Do

• Greet patients (and their support crew) with warmth and professionalism
• Update and verify patient info at every visit
• Help with forms and answer patient questions
• Answer phones and emails — with clarity, kindness, and efficiency
• Make appointment reminder calls
• Get to know our patients — names, stories, and what makes them feel seen
• Keep the front space clean, calm, and inviting
• Use scheduling software and medical office tech like a pro
• Pitch in wherever needed — we\'re a team, always

What You Need

• Calm energy, attention to detail, and team spirit
• Can juggle multiple tasks without breaking a sweat
• Fluent in digital — from email to scheduling systems and databases
• You get that privacy matters — or you\'re down to learning the rules
• 1+ year of helping people in fast-paced, service-focused roles
• High School Diploma or GED

Why You\'ll Love It

• A consistent schedule: 3 days/week (13-hour shifts)
• Fulfillment - make a real difference for others as you help our patients take back their lives
• Room to grow — real career paths and skill-building support
• Time to live your life — 10 PTO days (15 after first year) + 10 paid holidays
• Excellent health, dental, & vision — we cover 90%
• We help you stack for the future — 401k included
• Earn rewards for referring great people to our team

Who We Are

Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.

Serenity Healthcare is an equal opportunity employer - if you\'re qualified, you\'re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.