Front Desk Receptionist

AristaCare Health Services; Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

401(k) plan

Health benefits

Paid PTO

Supportive environment

Job summary

AristaCare is seeking a friendly Front Desk Receptionist to welcome residents, families, visitors, and staff while handling calls, information requests, and clerical tasks with confidentiality. This part-time, per diem role supports a busy healthcare facility and offers exposure to a professional in-house Talent Acquisition team.

Responsibilities include greeting guests, directing inquiries, maintaining directories, and performing routine administrative duties.

Qualifications

• At least 3 months clerical experience or completion of a secretarial program.
• Healthcare facility experience preferred.
• Strong customer service and communication skills.
• Basic computer and administrative skills.
• Professional, organized and detail-oriented.

Responsibilities

• Greet visitors, residents, and families in a welcoming, professional manner.
• Answer, screen, and direct incoming calls and provide information per policy.
• Maintain resident directories, room assignments, emergency contacts, and staff extension lists.
• Maintain confidentiality and uphold resident rights; report issues to supervisor as needed.
• Perform general administrative duties including typing, filing, and data entry; manage supplies.

Skills

Customer service

Communication

Professionalism

Detail oriented

Education

Clerical experience or secretarial training

Job description

This is an official AristaCare Talent Acquisition job posting. Candidates who apply through this posting will work directly with our in-house Talent Acquisition Team throughout the recruitment process - not through a third-party staffing or recruitment agency.

Front Desk Receptionist

Part-Time | Per Diem

Position Summary

AristaCare is seeking a friendly, professional, and dependable Front Desk Receptionist to create a welcoming environment for residents, families, visitors, and staff. The receptionist is responsible for answering incoming calls, assisting visitors, providing information, and performing general clerical duties while maintaining resident confidentiality.

Key Responsibilities

• Greet and assist visitors, residents, and families professionally.
• Answer, screen, and direct incoming phone calls.
• Provide information in accordance with facility policies and procedures.
• Maintain updated resident directories, room assignments, emergency contacts, and staff extension lists.
• Direct sensitive resident-related calls to the Nurse Supervisor or Charge Nurse when appropriate.
• Report suspicious individuals or activities to the supervisor immediately.
• Perform general administrative duties, including typing, filing, and data entry.
• Maintain office supplies and avoid unnecessary waste.
• Attend required training and in-service programs.
• Protect confidential resident information and uphold resident rights.

Qualifications

• Minimum of 3 months of clerical experience OR completion of a secretarial science program from an accredited school.
• Previous nursing home or healthcare facility experience preferred.
• Strong customer service and communication skills.
• Basic computer and administrative skills.
• Professional, organized, and detail-oriented.

What We Offer

• Competitive Pay Rates
• 401(k) Retirement Plan
• Medical, Dental & Vision Benefits
• Paid Time Off (PTO)
• Supportive Work Environment

Join AristaCare and become the welcoming face of our facility!

More about us on: www.aristacare.com