Front Desk Receptionist

New York Laser Vision; New York (NY); On-site; USD 26,000 - 29,000; Full time

Job summary

New York Laser Vision is seeking a dedicated Front Desk Receptionist to join our Brooklyn office. The ideal candidate is bilingual (English/Russian) with prior medical office experience and strong organizational and communication skills.

This full-time role may require some evening shifts to accommodate patient schedules. As the first point of contact, you will greet patients, manage calls, schedule appointments, verify insurance, and assist with financing applications.

Qualifications

• Bilingual in English (advanced) and Russian is required.
• Experience in a front desk or administrative role, preferably in a medical setting.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency with office software (e.g., MS Office, scheduling systems).
• Ability to stay calm and professional in a fast-paced environment.

Responsibilities

• Greet and assist patients with a warm demeanor.
• Manage calls, schedule appointments, and relay service information.
• Coordinate check-in/check-out, collect co-pays, and verify insurance.
• Maintain organized patient records (digital and paper).
• Handle inquiries in person, by phone, and via email.
• Communicate effectively with patients, doctors, and staff.
• Assist with data entry, filing, and supply management.
• Explain services and help patients apply for financing (training provided).

Skills

Bilingual: English/Russian

Organizational skills

multitasking

Communication skills

Office software proficiency

Customer service

Tools

Microsoft Office

Job description

Russian Speaking Front Desk Representative (Coney Island Avenue)

NEW YORK LASER VISION

compensation: 19-21

employment type: full-time

experience level: mid level

job title: Front Desk Receptionist

At New York Laser Vision, we are committed to providing exceptional eye care services with state-of-the-art technology and a compassionate touch. Our Brooklyn office is a modern, welcoming space where professionalism meets personalized care.

Position Overview

We are seeking a dedicated and organized Front Desk Administrator to join our team. As the first point of contact for our patients, you will play a vital role in ensuring a seamless and positive experience for everyone who visits our office. The ideal candidate will be bilingual (English/Russian) and have prior experience in a medical office or healthcare setting. This is a full time position, some evenings shifts will be required.

Key Responsibilities

• Greet and assist patients with a warm and welcoming demeanor
• Manage incoming calls, schedule appointments, and provide information regarding services
• Coordinate patient check-in and check-out procedures, including collecting co-pays and verifying insurance
• Maintain organized and efficient patient records, both digital and paper
• Handle patient inquiries in person, over the phone, and via email
• Communicate effectively with patients, doctors, and medical staff
• Assist with administrative tasks such as data entry, filing, and supply management
• Conduct brief consultation about offered services and help to apply for a financing (training will be provided)

Qualifications

• Bilingual in English(advanced level) and Russian (required)
• Previous experience in a front desk or administrative role, preferably in a medical or healthcare setting or sales.
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Proficiency in using office software (e.g., Microsoft Office, scheduling systems)
• Ability to remain calm and professional in a fast-paced environment
• Knowledge of medical terminology and insurance processes (preferred)