Medical Office Receptionist

IT Medical HC; New York (NY); Presencial; USD 25.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Supportive work environment

Growth opportunities

Paid time off and holidays

Descripción de la vacante

IT Medical HC in United States, New York, seeks a bilingual Medical Office Receptionist to support house call services. The role requires excellent organization and communication in English and Russian and involves greeting patients, scheduling appointments, check-ins, and managing records in the EHR.

You will coordinate with providers and pharmacies, handle billing tasks, and maintain office supplies. The position is full-time, Monday–Friday 9am–5pm, offering competitive pay ($18–$30 hourly)

Formación

• Previous medical receptionist or healthcare customer service experience.
• Bilingual in English and Russian is required.
• Strong writing and verbal communication for medical letters.
• Excellent organizational and multitasking abilities.
• Proficient with EHR systems and basic medical terminology.

Responsabilidades

• Greet patients in person or by phone with professionalism.
• Schedule house-call appointments coordinating with patients and staff.
• Handle patient check-ins and remote follow-ups, collect information.
• Answer calls and inquiries in English and Russian.
• Maintain patient records in the EHR system.
• Coordinate with providers, agencies, pharmacies, and laboratories.
• Manage filing, faxing, and office supplies.
• Process co-pays and billing-related tasks.

Conocimientos

Bilingual (English/Russian)

Customer service

Communication

Organizational skills

Multitasking

Educación

High school diploma or equivalent

Herramientas

EHR systems

Office equipment

Billing software

Descripción del empleo

About Us:

We are dedicated to providing compassionate and personalized healthcare services directly in the comfort of our patients' homes. We are seeking a professional and friendly Medical Office Receptionist who is Bilingual in English and Russian to support our team.

Position Overview:

The Bilingual Medical Office Receptionist will be the key point of contact for our patients, playing a vital role in coordinating and managing our house call services. This role requires excellent organizational and communication skills, as well as the ability to interact effectively with patients and staff in both English and Russian.

Key Responsibilities:

• Greet and assist patients, ensuring a positive and professional experience be it over the phone or in person.
• Manage appointment scheduling for house calls, including coordinating times with patients and medical staff.
• Handle patient check-ins and follow-ups remotely, ensuring all necessary information is collected and recorded.
• Answer phone calls and respond to inquiries in both English and Russian, providing and collecting necessary information and addressing any concerns.
• Maintain and update patient records and documentation in our electronic health record (EHR) system.
• Coordinate with healthcare providers, agencies, pharmacies, and laboratories to enhance timely and efficient patient care.
• Manage administrative tasks such as filing, faxing, and organizing office supplies.
• Process patient payments, including co-pays and outstanding balances, and manage billing-related tasks.

Additional Skills:

Additional skills (such as medical billing) are welcomed and will determine compensation rate.

Qualifications:

• Previous experience as a medical receptionist or in a customer service role in a healthcare setting.
• Bilingualism in English and Russian is a must.
• Strong writing and verbal communication skills with the ability to write medical letters and effectively interact in various work related situations.
• Excellent organizational and multitasking abilities, with a focus on detail.
• Proficiency in using office equipment and medical software (e.g., EHR systems).
• Basic understanding of medical terminology and healthcare structure is a plus.
• High school diploma or equivalent.

Experience: Required

Languages: English – Advanced. Russian – Advanced

Employment: Full-time

Schedule: Monday-Friday 9am-5pm

Salary: $18 – $30 hourly

Starting time: Immediate start!

About IT Medical HC:

We are an established physician led, primary care provider known for delivering high-quality patient healthcare with a focus on professionalism and accuracy. We are currently looking for an experienced Medical administrator to join our team for a full time position.

What We Offer:

Competitive salary.

A supportive and friendly work environment with a focus on patient care.

Opportunities for professional growth and development.

Paid time off and holidays.