Front Desk Receptionist

MetroDoc Urgent Care; Perth Amboy (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading healthcare provider is looking for a Front Desk Receptionist to join their team. In this role, you will greet patients and handle administrative tasks including scheduling appointments and managing patient records. Ideal candidates will possess strong communication skills and have prior experience in a customer service role, ensuring a welcoming environment for patients.

Qualifications

• 1-2 years of experience in a customer service or front desk receptionist role preferred.
• Ability to maintain confidentiality.

Responsibilities

• Greet and welcome patients to the clinic.
• Answer phones and direct calls to staff members.
• Schedule appointments for patients.

Skills

Excellent communication skills

Customer service skills

Organizational skills

Time management skills

Education

High school diploma or equivalent

Some college coursework in business or health administration

Tools

Microsoft Office Suite

Job description

1 week ago Be among the first 25 applicants

The Front Desk Receptionist is responsible for providing administrative and customer service support to the Mantel Health clinic. The Front Desk Receptionist will greet and welcome patients, answer phones, schedule appointments, and provide general information about the clinic.

Essential Duties And Responsibilities

• Greet and welcome patients to the clinic.
• Answer phones and direct calls to the appropriate staff members.
• Schedule appointments for patients.
• Provide general information about the clinic, such as its hours of operation, insurance policies, and payment options.
• Process payments for services rendered.
• Maintain patient records.
• Handle confidential information with discretion.
• Keep the front desk area clean and organized.
• Perform other duties as assigned.
  
  

Qualifications

• High school diploma or equivalent.
• Some college coursework in business or health administration is preferred.
• 1-2 years of experience in a customer service or front desk receptionist role is preferred.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Ability to maintain confidentiality.
  
  

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Public Health

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