ER REGISTRATION CLERK

COOPER PEDIATRICS; New Jersey; Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

On-site Early Education Center (emp. d

Job summary

Cooper University Health Care in Cape May County seeks an ED Registration Clerk to support the Emergency Department with patient check-in, insurance verification, and revenue collection. You will greet patients, collect demographic and insurance data, and route them to the appropriate departments in a 24/7 setting.

You will document dispositions, assist with patient placement, handle copays, and answer phones while maintaining accurate records and providing excellent customer service.

Qualifications

• Previous data entry or typing experience is required.
• Interpersonal skills must be well-developed.
• Must show initiative and strive for high performance.
• Ability to handle multiple tasks in a fast-paced environment.
• Good telephone and clerical skills are essential.

Responsibilities

• Greet patients and direct them to the appropriate area.
• Interview patients or family to collect demographics and insurance info.
• Identify and collect copays.
• Document daily in the logbook, including admissions and discharges as per policy.
• Assist with patient placement using bed availability and criteria for areas.
• Answer phones, record messages, and perform related duties.

Skills

Data entry

Typing

Interpersonal skills

Multitasking

Phone/clerical

Job description

About us

Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Short Description

Responsible for registration functions (such as registration, insurance verification, patient safety and compliance, revenue collection and customer service) in the Emergency Department, which provides 24/7 service.

• Greets patients and directs patients to appropriate areas.
• Interviews patients or family to obtain complete and accurate demographic and insurance information for distribution to appropriate hospital departments.
• Identifies and collects copays
• Documents daily in logbook, the disposition of all patients including all admissions, discharges, and other occurrences as per policy.
• Processes placement of patients using bed availability, special requests and criteria for specialty areas.
• Answers phone, records messages, and performs related duties as directed.

Experience Required

• Previous data entry or typing experience with knowledge of basic office equipment is required.
• Interpersonal skills must be well-developed.
• Must possess the initiative and the ability to set and achieve high standards of performance.
• Ability to make progress on multiple assignments under time constraints and handle a fast-paced environment.
• Must exhibit good telephone and clerical skills and ability to communicate clearl