Front Desk Receptionist

Floyd's 99 Barbershop; Merrifield (VA); In loco; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee assistance program

Growth opportunities

Health benefits (medical, dental, and视

Health benefits (medical, dental, and

Descrizione del lavoro

Floyd's 99 Barbershop – Fairfax, VA is seeking a friendly Front Desk Receptionist to manage a busy front area, greet clients, schedule appointments, and support our team. The role emphasizes excellent customer service, quick communication, and a welcoming presence in a fast-paced, growth-oriented shop.

The position is full-time, with evenings and weekends required. The shop features a fun, energetic environment and opportunities for advancement as part of a nationwide brand.

Competenze

• 2+ years of customer service experience in the retail, hospitality, or beauty industries.
• Experience working in a fast-paced environment.
• Excellent communication skills, both over the phone and in person.
• Ability to maintain confidentiality and handle sensitive information.
• Willingness to work a flexible schedule, including evenings and weekends.

Mansioni

• Answer phone calls and respond to customer questions.
• Inform customers about services and offerings.
• Upsell products or treatments and schedule appointments.
• Provide cost estimates when requested and take staff messages.
• Assist with general cleaning and keeping the front desk organized.

Conoscenze

Customer service experience

Phone & in-person communication

Organization & time management

Confidentiality

Flexible schedule

Descrizione del lavoro

Floyd's 99 Barbershop in Fairfax, VA needs your help! We're on a mission to deliver the best cosmetology services and treatments possible, and we need a friendly, attentive person to become our full-time Front Desk Receptionist. If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more!

THE BASICS

Pay

Our Front Desk Receptionist earns $16.00/hour.

Schedule

Flexibility is required, as peak hours are often during evenings, nights, and weekends.

Benefits

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

A LITTLE ABOUT US

Welcome to Floyd's 99 Barbershop – Fairfax, where fresh fades, killer cuts, and good vibes come standard! Our shop sits in the heart of Mosaic District, a buzzing hub packed with top-notch restaurants, trendy shops, and the kind of energy that makes every shift feel exciting. Grab a coffee at Mom & Pop, lunch at Ted's Bulletin, or unwind at Paragon Theaters after a day of making clients look their best.

At Floyd's, we keep it fun, fast-paced, and all about creativity-no cookie-cutter cuts here! We give our barbers and stylists the freedom to own their craft, build a loyal clientele, and rock out to some solid tunes while doing what they love. If you're looking for a high-energy, high-tipping shop with a built-in client base and a team that feels like family, this is the spot for you!

QUALIFICATIONS

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

ARE YOU THE FRONT DESK RECEPTIONIST WE'RE LOOKING FOR?

You're at the center of our barbershop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell products or treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day!

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role?