Front Desk Receptionist

*Floyds 99 Barbershop - Woburn; Mishawum (MA); In loco; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

EAP + counseling

Growth opportunities

Health benefits

National locations

Descrizione del lavoro

Floyd's 99 Barbershop in Woburn, MA is hiring a full-time Front Desk Receptionist. You will be the first to greet guests, answer phones, schedule appointments, and connect clients with our grooming services.

This role requires a friendly, professional demeanor and the ability to juggle multiple tasks in a fast-paced environment. Located at 300 Mishawum Rd, this position offers evenings, nights, and weekends shifts with health benefits for full-time staff and growth opportunities.

Competenze

• 2+ years of customer service experience in retail, hospitality, or beauty industries.
• Experience in fast-paced environments.
• Excellent phone and in-person communication.
• Ability to maintain confidentiality.
• Flexible schedule including evenings and weekends.
• Strong organizational and time-management skills.

Mansioni

• Answer phone calls and direct inquiries.
• Schedule appointments and provide cost estimates.
• Upsell products or services when appropriate.
• Take staff messages and relay information.
• Help with general cleaning and shop upkeep.

Conoscenze

Customer service

Communication skills

Team collaboration

Organization

Time management

Confidentiality

Descrizione del lavoro

Floyd's 99 Barbershop in Woburn, MA needs your help! We're on a mission to deliver the best cosmetology services and treatments possible, and we need a friendly, attentive person to become our full-time Front Desk Receptionist. If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more!

THE BASICS

Pay: Our Front Desk Receptionist earns $16.00/hour.

Schedule: Flexibility is required, as peak hours are often during evenings, nights, and weekends.

Benefits:

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

A LITTLE ABOUT US

Looking for a killer spot to bring your talent to life? Welcome to Floyd's 99 Barbershop in Woburn, where great hair meets great vibes! Located at 300 Mishawum Rd., we're right in the mix of everything-steps from delicious eats, prime shopping at Woburn Village, and easy access to I-95 for a seamless commute. Whether you're grabbing a post-shift bite at Shake Shack or unwinding with some retail therapy at TJ Maxx, this location has everything you need to keep your work-life balance on point. At Floyd's, we're all about expert cuts, bold style, and a fun, energetic atmosphere where your skills can shine. Join us, and let's make Woburn the freshest spot in town-one cut at a time!

QUALIFICATIONS

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

ARE YOU THE FRONT DESK RECEPTIONIST WE'RE LOOKING FOR?

You're at the center of our barbershop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell products or treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day!

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role?