Front Desk Receptionist

Floyd's 99 Barbershop; Schaumburg (IL); In loco; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee assistance program

Counseling benefits

Financial planning

Child & elder care assistance

Legal assistance

Growth opportunities

Health benefits

Medical, dental, and vision

Fun workplace

Nationwide locations

Descrizione del lavoro

Floyd's 99 Barbershop in Schaumburg, IL is looking for a friendly Front Desk Receptionist to join as a full-time team member. You will greet clients, answer calls, and coordinate appointments while maintaining a welcoming atmosphere and strong service standards.

The role requires flexibility for evenings, nights, and weekends, with a focus on efficient, courteous customer interactions and supporting salon operations.

Competenze

• 2+ years of customer service experience in retail, hospitality, or beauty industries.
• Experience working in a fast-paced environment.
• Excellent communication skills, both over the phone and in person.
• Commitment to helping others and working with a team.
• Strong organizational skills, attention to detail, and time management.
• Ability to maintain confidentiality.
• Flexibility to work evenings, nights, and weekends.

Mansioni

• Answer phone calls and respond to inquiries.
• Inform customers about services and offerings.
• Upsell products or treatments when appropriate.
• Schedule appointments and provide cost estimates as requested.
• Take staff messages and relay information accurately.
• Assist with general cleaning and shop upkeep.

Conoscenze

Customer service

Fast-paced environment

Phone and in-person communication

Team collaboration

Confidentiality

Flexible scheduling

Descrizione del lavoro

Floyd's 99 Barbershop in Schaumburg, IL needs your help! We're on a mission to deliver the best cosmetology services and treatments possible, and we need a friendly, attentive person to become our full-time Front Desk Receptionist. If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more!

THE BASICS

Pay: Our Front Desk Receptionist earns $16.00/hour.

Schedule: Flexibility is required, as peak hours are often during evenings, nights, and weekends.

Benefits

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

A LITTLE ABOUT US

We're not just cutting hair-we're setting the vibe. Located in the heart of one of Chicagoland's busiest hubs, our shop sits near Woodfield Mall, top-tier restaurants, and some of the best nightlife around, making it the perfect spot to work hard and play harder. We thrive on bold creativity, precision cuts, and a team-driven atmosphere where everyone has each other's back. No cookie-cutter styles, no egos-just a crew that's passionate about the craft and committed to keeping clients looking and feeling their best. Whether you're a seasoned pro or looking to take your skills to the next level, Floyd's 99 Barbershop in Schaumburg is where talent, culture, and opportunity collide.

QUALIFICATIONS

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

ARE YOU THE FRONT DESK RECEPTIONIST WE'RE LOOKING FOR?

You're at the center of our barbershop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell products or treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day!

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role?