Front Desk Agent

Zolidco; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Training and ongoing support

Professional environment

Career development opportunities

Job summary

Zolidco in Cincinnati, OH is seeking a friendly Front Desk Agent to welcome visitors and handle inquiries, contributing to a positive first impression and efficient reception. You will respond to calls, assist with scheduling, and provide general administrative support to the team, in a professional, team-oriented environment.

This role offers training, growth opportunities, and a collaborative workplace. No prior front desk experience required; strong communication and organization are valued,

Qualifications

• Excellent communication and customer service skills.
• Friendly, professional demeanor.
• Good organizational skills and attention to detail.
• Ability to prioritize tasks and manage multiple requests.
• Dependable, punctual and team-oriented.
• Front desk or reception experience is welcome but not required.

Responsibilities

• Welcome visitors and direct them to the appropriate person or department.
• Provide general information and respond to inquiries professionally.
• Answer and route incoming telephone calls as needed.
• Assist with appointment scheduling and visitor coordination.
• Maintain a clean, organized, and welcoming reception area.
• Receive and distribute incoming correspondence and deliveries.
• Provide general administrative support to team members.
• Follow established procedures and handle visitor information appropriately.

Skills

Strong communication

Customer service

Organizational skills

Attention to detail

Punctuality

Team player

Multitasking

Job description

About Us

Our mission is to empower brands through strategic marketing and meaningful customer engagement. We pride ourselves on our values of integrity, innovation, and a results-driven mindset.

Introduction

We are looking for a friendly and organized Front Desk Agent to welcome visitors, respond to general inquiries, and support daily reception operations. The ideal candidate is professional, approachable, and committed to creating a positive first impression while helping maintain an efficient workplace.

Responsibilities

• Welcome visitors and direct them to the appropriate person or department.
• Provide general information and respond to inquiries professionally.
• Answer and route incoming telephone calls as needed.
• Assist with appointment scheduling and visitor coordination.
• Maintain a clean, organized, and welcoming reception area.
• Receive and distribute incoming correspondence and deliveries.
• Provide general administrative support to team members.
• Follow established procedures and handle visitor information appropriately.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional, and approachable demeanor.
• Good organizational skills and attention to detail.
• Ability to prioritize tasks and manage multiple requests.
• Dependable, punctual, and comfortable working with a team.
• Ability to respond calmly and professionally to inquiries.
• Previous front desk or reception experience is welcome but not required.

What We Offer

• Training and ongoing support.
• A professional and collaborative work environment.
• Opportunities to develop administrative and customer service skills.
• Potential for career development and advancement.
• Competitive compensation.