Front Desk Receptionist

Serenity Healthcare; Gilbert (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision coverage (9

401k plan

Referral bonuses

Job summary

Serenity Healthcare is seeking a Front Desk Receptionist to be the first friendly face at our Gilbert office. You will greet visitors, answer calls, verify information, and help guests feel welcome. We will train you on the specifics while you bring energy, dedication, and a customer-service mindset.

You will work with a collaborative team in a fast-paced environment, using scheduling software and databases to keep operations smooth and inviting for patients and visitors alike.

Qualifications

• Calm energy, positivity, and professional demeanor in a fast-paced environment.
• Strong attention to detail and accuracy in handling information.
• Team-oriented mindset with a collaborative attitude.
• Ability to multitask and stay organized under pressure.
• Comfort with digital tools: email, scheduling software, and databases.
• Understanding of privacy and confidentiality in handling visitor information.
• Experience in customer service roles is helpful but not required.

Responsibilities

• Greet visitors with warmth and professionalism.
• Verify and update visitor information at each interaction.
• Assist with forms and answer general questions from guests.
• Build rapport by remembering names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Operate scheduling software and basic office technology efficiently.
• Collaborate with the team to support daily operations.

Skills

Calm energy

Attention to detail

Team spirit

Multitasking

Digital tools

Privacy & confidentiality

Customer service

Education

High School Diploma or GED

Tools

Scheduling software

Email systems

Database familiarity

Job description

Front Desk Receptionist

If you've ever considered a career in a service-driven industry but weren't sure where to start, this is your sign. We're redefining what it means to create positive, lasting experiences for everyone who walks through our doors.

No Industry Experience? No Problem!

We're not looking for resumes filled with specialized knowledge — we're looking for energy, enthusiasm, and people who know how to connect with others. If you can stay focused, work efficiently, and genuinely engage with people, you're exactly the kind of person we need. We'll teach you the specifics — just bring your dedication, positive attitude, and commitment to doing meaningful work.

The Role: Front Desk Receptionist

As the Front Desk Receptionist, you'll be the first friendly face visitors see when they arrive. You'll keep everything running smoothly, from checking people in to answering calls and making sure everyone feels welcome, heard, and supported.

What You'll Do

• Greet visitors and guests with warmth and professionalism
• Update and verify visitor information with every interaction
• Assist with forms and answer general questions
• Build rapport with visitors — remembering their names, stories, and preferences
• Maintain a clean, calm, and welcoming front area
• Use scheduling software and office tech efficiently
• Help out wherever needed — we're a collaborative team

What You Need

• Calm energy, attention to detail, and a strong team spirit
• Ability to multitask and stay organized in a busy environment
• Comfortable using digital tools like email, scheduling systems, and databases
• A strong sense of privacy and confidentiality (or willingness to learn)
• 1+ year of experience in fast-paced, service-oriented roles
• High School Diploma or GED

Why You'll Love It

• A consistent schedule: 3 days/week (13-hour shifts)
• Fulfillment - make a real difference for others by providing outstanding service
• Room to grow - with clear career paths and skill-building opportunities
• Paid time off - 10 PTO days (15 after first year) + 10 paid holidays
• Excellent health, dental, and vision coverage — we cover 90%
• We help you plan for the future with a 401k plan
• Earn rewards for referring great people to our team

Who We Are

We're committed to delivering exceptional experiences and innovative solutions. By combining the latest technology with a people-first approach, we help our visitors improve their lives in ways that matter.

We are an Equal Opportunity Employer — if you're qualified, we want you on our team. This position requires a successful criminal background check and drug screening upon hire.