Front Desk Receptionist

Michigan Orthopaedic Surgeons; Hammond (IN); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading healthcare provider is seeking a Front Desk Receptionist to join their dynamic team in Hammond, IN. This role requires maintaining high customer service standards while managing patient check-ins and coordinating information. The ideal candidate will have significant customer service experience, preferably from a medical background, and will enjoy a supportive work environment with competitive benefits.

Qualifications

• At least 2 years of customer service experience required.
• 1 year of experience in a medical setting preferred.

Responsibilities

• Maintain customer service while performing patient check-ins and updates.
• Interview patients for personal and insurance information.
• Oversee tracking in Electronic Medical Record and collect co-pays.

Skills

Customer Service

Education

High school diploma or GED

Job description

6 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Who We Are

As the largest and most comprehensive orthopaedic team in the state, we bring together the medical expertise of leading orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. Every provider in our network shares a deep commitment to leadership in education, innovation, and research, as well as a dedicated focus on prioritizing patient care across the continuum of treatment.

Why Join Us?

Interested in orthopaedics? Discover why it’s worth pursuing with us. Our career opportunities offer competitive salaries, outstanding benefits, and a platform to pursue your passion. As Michigan’s largest and most comprehensive orthopaedic team, we are actively seeking skilled and enthusiastic individuals to join us today.

Duties And Responsibilities

• Maintain the highest level of customer service while performing patient check-ins, status updates, answering phones, etc.
• Interview patients or representatives to obtain and record personal and insurance information.
• Verify, update, and scan new and returning patient information.
• Oversee tracking in the Electronic Medical Record, collect co-pays, and ensure form completion.
• Complete patient check-out, including settling balances and scheduling follow-ups.
• Enter patient admitting information into the computer, and collect payments.
• Maintain a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction.
• Stay compliant with all state and federal laws, including HIPAA, OSHA, and FLSA.
• Maintain strict confidentiality.
• Other duties may be assigned.

Education, Experience, Licenses, And Certifications

• High school diploma or GED.
• At least 2 years of customer service experience required.
• 1 year of experience in a medical setting preferred.

Our company participates in E-Verify to confirm employment eligibility of all new hires, as required by law.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Medical Practices

Referrals increase your chances of interviewing at Michigan Orthopaedic Surgeons by 2x

Set job alerts for “Front Desk Receptionist” roles.

Location: Royal Oak, MI | Salary: $40,000.00-$50,000.00 | Posted: 11 months ago