Front Desk Receptionist

Familia Dental & Vivid Smiles; Wheeling (IL); On-site; USD 40,000 - 65,000; Full time

Job summary

Familia Dental & Vivid Smiles is seeking a dedicated Front Desk Receptionist for their Wheeling office. This full-time position requires excellent customer service skills, the ability to manage patient records, and schedule appointments. Join a caring team that values community service and internal growth.

Benefits

Health, Dental and Vision Insurance

401(k) Retirement Plan

Paid Holidays & Time Off

Access to Financial Advisors

Life Insurance

Disability Insurance

On-demand Pay

Qualifications

• Excellent customer/patient service and verbal communication skills.
• Ability to read, write, speak, and understand information effectively.
• Organizational skills and detail-oriented.

Responsibilities

• Greet and check in patients.
• Answer phones and schedule appointments.
• Verify patient's insurance and maintain records.

Skills

Customer service

Verbal communication

Organizational skills

Detail-oriented

Interpersonal skills

Listening skills

Basic computer knowledge

Tools

Dental management software

Job description

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Description

Our Wheeling office is looking for a dedicated, outgoing candidate to join their team as a full-time Front Desk Receptionist!

About The Company

Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people. Our practice exemplifies the core values of quality, honesty, and care in everything that we do. Our company strives in community outreach and internal growth. Join our family to be a part of giving back to your community and making a difference every day. Familia Dental is a big believer in internal growth, making it a great company to turn a job into a career.

Description

Our Wheeling office is looking for a dedicated, outgoing candidate to join their team as a full-time Front Desk Receptionist!

About The Company

Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people. Our practice exemplifies the core values of quality, honesty, and care in everything that we do. Our company strives in community outreach and internal growth. Join our family to be a part of giving back to your community and making a difference every day. Familia Dental is a big believer in internal growth, making it a great company to turn a job into a career.

Job Purpose

To effectively and efficiently check in patients, verify insurance eligibility, confirm and/or reschedule appointments as needed, and collect payments for services provided.

Responsibilities

• Greet and check in patients
• Answering the phone and scheduling appointments
• Maintain patient accounts and records
• Knowing and understanding insurance plan rules and protocols and able to follow them
• Having patience and ability to be sensitive to patient emotions
• Ability to listen to patients and other healthcare workers and follow directions from a Dentist or supervisor.
• Verify patient's insurance
• Insure all record keeping requirements are fully and accurately completed
• Submit claims to insurance companies
• Notify Office Manager of equipment trouble or general safety concerns
• Attend and participate in morning huddles, chart reviews and regular office meetings..
• Follow company policy and procedures
• Understand and follow HIPAA regulations, state and Federal OSHA laws and safety standards and maintain confidentiality.
• Other tasks as assigned.
  
  

Requirements

Qualifications/ Skill Sets

• Excellent customer/patient service and verbal communication skills.
• Ability to read, write, speak and understand information and effectively present information one-on-one with patients.
• Ability to apply common sense understanding to carry out details written or verbally instructed.
• Basic computer knowledge
• Experience with dental management software experience is preferred
• Ability to work in fast paced, patient-focused environment.
• Organizational skills and Detail oriented
• Interpersonal and Listening skills
• Requires excellent customer service skills.
• Previous dental office experience preferred but not required.
• Training Provided
  
  

Benefits Offered

• Health, Dental and Vision Insurance
• 401(k) Retirement Plan
• Paid Holidays & Time Off
• Access to Financial Advisors
• Basic Life & AD&D Insurance
• Voluntary Life Insurance
• Voluntary Short-Term & Long-Term Disability
• On demand Pay > Receive a portion of your check before payday!

Availability / Schedule

Working hours between: M-F, 8:30 AM - 6:30 PM and Sat, 7:30 AM - 4:00 PM

• 4+ days a week, 30-40 hours per week
• available to work Saturdays
• Full shifts (8-10 hours)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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