Front Desk Receptionist

Crown Med Spa; Crown Point (IN); On-site; USD 32,000 - 44,000; Part time

Job summary

Crown Med Spa is seeking a part-time Front Desk Receptionist to join our family-like team in Crown Point, Indiana. The ideal candidate will be detail-oriented, possess strong multitasking skills, and have a background in customer service. Responsibilities include answering client calls, managing appointments, and ensuring client satisfaction. This is a unique opportunity to work in a state-of-the-art facility in the wellness and fitness industry.

Qualifications

• Detail-oriented with the ability to multitask.
• Customer service background required.
• Knowledge of Microsoft Suite (PowerPoint, Word, Excel).

Responsibilities

• Maintain timely attendance and answer calls professionally.
• Communicate with clients about spa services and handle complaints.
• Assist with room turnover and spa events.

Skills

Detail-oriented

Multitasking

Customer Service

Tools

Microsoft Suite

Job description

4 days ago Be among the first 25 applicants

Direct message the job poster from Crown Med Spa

Crown Med Spa has a new state of the art facility in Crown Point, Indiana to offer all providers the best in facilities, equipment, front desk support and a family-like atmosphere. Our cores values include respect, humility, diversity and being passionate about everything we do. If you want to become part of our growing team of industry leading professionals, please apply in confidence. We can’t wait to meet you!

Job Responsibilities:

·Report to work 10 minutes before starting time. Maintain timely attendance.

·Answer calls in a professional manner.

·Email clients as needed.

·Make reminder and follow-up calls daily.

·Answer client questions and ensure complete client satisfaction.

·Address guest complaints and problem-solve to ensure guest satisfaction.

·Communicate with the spa service provider regarding client questions/concerns.

·Provide information on spa services, packages, and weekly and monthly spa specials.

·Maintain a clean and orderly front desk.

·Clean and organize product displays and refreshment areas.

·Assist with room turnover and laundry.

·Clean kitchen as needed.

·Work various spa events throughout the year.

·Available to work private parties as needed.

Position Requirements:

·Detail-oriented and the ability to multitask

·Work well in a fast-paced environment.

·Enjoy working with people.

·Customer Service background.

·Knowledge of Microsoft Suite (PowerPoint, Word, Excel, etc.)

·Must be able to work evenings and weekends.

Physical Demands:

·Must be able to stand and walk for much of your shift.

·Must be able to bend and pick up to 15 pounds.

*Note* All duties and requirements stated above are essential job functions.The job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by supervisors/or peers.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Wellness and Fitness Services

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