Front Desk Receptionist

Mount Sinai Medical Center; Florida; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Healthcare spending accounts

Retirement plan

Paid time off

Pet Insurance

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center is seeking an experienced administrative support professional to handle front-office duties, patient data entry, insurance verification, and appointment scheduling on site in Florida. The role supports patient flow and office operations in a fast-paced medical setting.

The ideal candidate has a High School education, healthcare experience (preferred but not required), and strong organizational skills to ensure accurate data handling and efficient daily operations.

Qualifications

• High School education is required.
• Experience in a healthcare setting is preferred but not required.
• License/Registration/Certification not applicable.

Responsibilities

• Answers telephone promptly and routes calls to the appropriate area.
• Maintains proper telephone etiquette when receiving, transferring, or placing calls on hold.
• Enters patient demographics and insurance data into the computer accurately.
• Verifies insurance information and collects referrals and authorizations when documented.
• Checks forms for completeness and correctness.
• Notifies the Office Coordinator when supplies near reorder point.
• Copies patient records as requested by insurers or other physicians.
• Distributes mail accurately and on time.
• Schedules appointments and records them per practice policy.
• Handles daily receipts, journals, and deposits to cashiers.
• Manages petty cash.

Skills

Telephone etiquette

Data entry

Scheduling appointments

Cash handling

Education

High School

Job description

As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department

Job Description Summary

Position Responsibilities

• Answers telephone promptly; preferably by the third ring. Ensure calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently.
• Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold. Hold times are to be kept to a minimum.
• Repeats key information when writing down messages to ensure accuracy.
• Accurately enters patient demographics information and insurance data in the computer as documented.
• Verifies insurance information, collect referrals and authorizations, and/or other forms as documented.
• Checks to ensure that patients fill out applicable forms completely and correctly.
• Informs secretary or Office Coordinator when supply level is approaching reorder point.
• Copies patient records if requested by insurance company or other physician's office.
• Distributes mail accurately and on a timely basis.
• Efficiently schedules appointments, recording them as documented and following practice policy.
• Responsible for completing daily receipts and journals and deposits to cashiers.
• Responsible for petty cash.

Qualifications

• License/Registration/Certification
  • Not applicable
• Education
  • High School
• Experience
  • Experience in a Healthcare setting preferred but not required

Benefits

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!