Front Desk Receptionist

Summit Spine & Joint Centers; Decatur (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Summit Spine & Joint Centers is seeking a Front Desk Receptionist in Decatur, GA, responsible for patient communication, handling blood, and performing both clinical and clerical duties under supervision. Ideal candidates will possess excellent communication and multitasking skills and have a willingness to travel to other locations. Preferred qualifications include experience in a clinical setting and familiarity with EHR systems. Join our team in a supportive and patient-centered environment.

Qualifications

• 1-year clinical experience preferred.
• Experience using eClinicalWorks or other EHR systems preferred.
• Bachelor's degree preferred, or equivalent combination of education, training, and experience.

Responsibilities

• Communicating directly with patients and addressing their needs.
• Greeting patients: checking in, collecting copay, verifying insurance, preparing charts.
• Checking out patients: scheduling, referring, and verifying prescriptions based on individual needs.
• Assisting patients to vehicles when necessary.
• Effectively processing messages between patients and administration.
• Reporting to office manager and/or practice administrator.

Skills

Excellent communication skills

Problem-solving

Multitasking

Detail-oriented

Comfort with blood

Ability to lift 45 pounds

Education

Bachelor's degree preferred

1-year clinical experience preferred

Experience using eClinicalWorks or other EHR systems

Job description

Company Overview

Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi-state spine and joint care organization providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, and Tennessee, our care teams include IPS in North Carolina and Savannah Pain Management in Georgia, all operating as part of the SSJC organization. We are committed to collaboration, high-quality patient-centered care, and supporting our teams as we continue to expand.

Job Description Summary

Under general supervision of a licensed provider, a Front Desk Receptionist must be comfortable handling blood and performing clinical duties on the ASC (ambulatory surgery center) side in addition to clerical duties. The role requires excellent communication skills, the ability to problem-solve and multitask in a fast-paced practice, and a willingness to learn organization policies and procedures in support of the department.

Region 2 Operating Schedule

• Decatur (ASC): Monday‑Friday 8am‑5pm
• Hillandale (Lithonia): Wednesdays 8am‑5pm

Responsibilities

• Communicating directly with patients and addressing their needs
• Greeting patients: checking in, collecting copay, verifying insurance, preparing charts
• Checking out patients: scheduling, referring, and verifying prescriptions based on individual needs
• Assisting patients to vehicles when necessary
• Effectively processing messages between patients and administration or other medical offices
• Reporting to office manager and/or practice administrator

Skills And Abilities

• Willingness to travel to other locations
• Willingness to assist in the Ambulatory Surgery Centers
• Ability to lift 45 pounds
• Responsiveness and comfort with seeing and handling blood
• Detail-oriented
• Willingness to cross‑train on all other clinical responsibilities

Education And Experience

• 1-year clinical experience preferred
• Experience using eClinicalWorks or other EHR systems preferred
• Bachelor's degree preferred, or equivalent combination of education, training, and experience