Front Desk Receptionist

Summit Spine & Joint Centers; Cumming (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare organization in Cumming, Georgia, is seeking a Front Desk Receptionist. This role involves greeting patients, handling clinical duties, and providing excellent patient care in a fast-paced environment. Ideal candidates should possess strong communication skills, be detail-oriented, and have a willingness to assist in surgical centers. Previous clinical experience and familiarity with EHR systems are preferred. This full-time position offers opportunities for professional development and growth.

Qualifications

• Excellent communication skills are essential for direct patient interactions.
• 1-year clinical experience is preferred for the role.
• Experience with eClinicalWorks EHR system is advantageous.

Responsibilities

• Communicate directly with patients to understand their needs.
• Greet patients and check them in while collecting copays.
• Assist patients with scheduling and referring as necessary.

Skills

Excellent communication skills

Problem-solving

Multitasking

Detail-oriented

Comfortable with seeing and handling blood

Education

Bachelor's degree preferred

1-year clinical experience preferred

Experience using eClinicalWorks or other EHR system preferred

Job description

Company Overview

Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi‑state Interventional Pain Management group practice providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, and Tennessee, our care teams include Integrated Pain Solutions in North Carolina and Savannah Pain Management in Georgia, all operating as part of the SSJC organization. As one of the largest single‑specialty practices in the nation, we are committed to collaboration, high‑quality patient‑centered care, and supporting our teams as we continue to expand. We are seeking motivated, qualified professionals to join us in delivering exceptional care across our growing network.

Job Description Summary

Under general supervision of a licensed provider, the Front Desk Receptionist must be comfortable seeing and handling blood and perform clinical duties on the ASC (ambulatory surgery center) side in addition to clerical duties. Excellent communication skills, problem‑solving, and multitasking are required for our fast‑paced practice. The role provides an opportunity to gain skill and knowledge of organizational policies and procedures in support of the department. This is a full‑time, benefited position reporting to the Front Desk Operations Manager.

Operating Schedule

• Region 4 – Cumming (ASC): Monday‑Friday 8am‑5pm
• Dawsonville: Tuesday 8am‑5pm
• Buford: Monday 8am‑5pm

Responsibilities

• Communicating directly with patients and their needs
• Greeting patients: checking in, collecting copay, verifying insurance, preparing charts
• Checking out patients: scheduling, referring, verifying prescription based on individual needs
• Assisting patients to vehicle when necessary
• Effectively processing messages between patients and administration or other medical offices
• Reporting to office manager and/or practice administrator

Skills And Abilities

• Willingness to travel to other locations
• Willingness to assist in the Ambulatory Surgery Centers
• Ability to lift 45 pounds
• Responsive and comfortable with seeing and handling blood
• Detail‑oriented

Willingness To Cross‑train On All Other Clinical Responsibilities

Required.

Education And Experience

• 1‑year clinical experience preferred
• Experience using eClinicalWorks or other EHR system preferred
• Bachelor's degree preferred, or equivalent combination of education, training, and experience