Front Desk Receptionist

Home Instead; Clearwater (FL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Hospitaliza-

401(k) matching

Paid PTO

Job summary

Home Instead Pinellas in Clearwater seeks a Front Desk Receptionist / Administrative Assistant to be the welcoming face of the office and keep day-to-day operations running smoothly. You’ll greet visitors, answer calls, manage calendars, and support the team with organizational tasks.

The role requires excellent people skills, attention to detail, and comfort learning WellSky, ApplicantStack, and Laserfiche.

Qualifications

• Outgoing, friendly personality.
• Excellent organizational skills and strong attention to detail.
• Ability to multitask, prioritize, and stay calm in a busy office.
• Proficient with a computer and with Microsoft Office, including Excel, Word, and Outlook.
• Comfortable learning new software; we’ll train you on WellSky, ApplicantStack, and Laserfiche
• Clear, professional written and verbal communication
• Professional appearance and a dependable, positive attitude
• Team-player mindset, with the ability to work independently when needed
• Previous front desk, receptionist, or office experience preferred but not required

Responsibilities

• Greet visitors, caregivers, and families in person with warmth and professionalism
• Answer, screen, and route incoming calls, taking accurate messages and following up promptly
• Welcome caregivers into the office and be a supportive, familiar point of contact for them
• Keep the front desk and common areas neat, organized, and presentable
• Represent Home Instead with a positive, helpful attitude in every interaction
• Manage Outlook email, calendars, and appointment scheduling for the office team
• Create, format, and update documents in Word and track information in Excel
• Use WellSky to support scheduling and keep information accurate and current
• Scan, index, and organize records in Laserfiche, our document management system
• Support recruiting and onboarding by helping keep applicant and caregiver information organized in ApplicantStack
• Enter data accurately and keep records, files, and paperwork organized and up to date

Skills

People skills

Organizational skills

Multitasking

Microsoft Office

Communication skills

Team player

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

WellSky

ApplicantStack

Laserfiche

Job description

Be the Heart of Our Office at Home Instead Pinellas

Behind every great care team is an organized, welcoming office. As our Front Desk Receptionist / Administrative Assistant, you’ll be the first friendly face and voice that caregivers, clients, and families connect with, and the person who keeps our Clearwater office running smoothly day to day. If you’re organized, tech-savvy, and love interacting with people, this is a role where your work is noticed and appreciated.

Your Schedule

• Full-time, Monday through Friday
• 8:30 AM to 5:00 PM

Front Desk Responsibilities

• Greet visitors, caregivers, and families in person with warmth and professionalism
• Answer, screen, and route incoming calls, taking accurate messages and following up promptly
• Welcome caregivers into the office and be a supportive, familiar point of contact for them
• Keep the front desk and common areas neat, organized, and presentable
• Represent Home Instead with a positive, helpful attitude in every interaction

Administrative Support

• Manage Outlook email, calendars, and appointment scheduling for the office team
• Create, format, and update documents in Word and track information in Excel
• Use WellSky to support scheduling and keep information accurate and current
• Scan, index, and organize records in Laserfiche, our document management system
• Support recruiting and onboarding by helping keep applicant and caregiver information organized in ApplicantStack
• Enter data accurately and keep records, files, and paperwork organized and up to dateBi? (corrected below)

Who We’re Looking For

• Outgoing, friendly personality, with someone who genuinely enjoys talking with people
• Excellent organizational skills and strong attention to detail
• Ability to multitask, prioritize, and stay calm in a busy office
• Proficient with a computer and with Microsoft Office, including Excel, Word, and Outlook
• Comfortable learning new software; we’ll train you on WellSky, ApplicantStack, and Laserfiche
• Clear, professional written and verbal communication
• Professional appearance and a dependable, positive attitude
• Team-player mindset, with the ability to work independently when needed
• Previous front desk, receptionist, or office experience preferred but not required

Pay And Benefits

• $15 to $17 per hour, depending on experience
• Medical, Dental, Vision, Hospitalization, Disability, and Life Insurance offered
• Company matching 401(k)
• Paid PTO