Front Desk Receptionist

ChenMed; Chicago (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a Front Desk Receptionist to enhance patient experience and support administrative tasks. In this role, you'll greet patients, manage appointments, and serve as a crucial point of contact, contributing to excellent service in a dynamic team.

Qualifications

• Passionate about providing excellent service.
• Ability to manage schedules and check-in/out processes.

Responsibilities

• Greet patients and manage scheduling and check-in/out processes.
• Serve as gatekeeper for schedules ensuring timely appointments.
• Update patient information using computer systems.

Skills

Customer Service

Communication

Organization

Job description

Join to apply for the Front Desk Receptionist role at ChenMed

We’re transforming healthcare for seniors and making a difference in people’s lives every day. If you are innovative, entrepreneurial, and passionate about providing excellent service, we want to hear from you.

The Care Facilitator is often the first point of contact for patients and serves as a patient advocate, delivering exceptional customer service. Responsibilities include checking patients in and out, providing administrative support, and building trusting relationships with patients.

Essential Job Duties

• Greet patients, record information, and manage scheduling and check-in/out processes.
• Serve as gatekeeper for schedules, ensuring timely appointments for priority patients.
• Use computer systems to update patient information, respond to emails, and generate patient materials.
• Perform outreach activities such as