Front Desk Receptionist

MedQuest Imaging; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

MedQuest Imaging is looking for a Front Desk Receptionist to enhance patient care and streamline operations at their Charlotte, NC facility. Responsibilities include managing patient check-ins, scheduling, and addressing inquiries. This entry-level position offers a full-time schedule with competitive pay and benefits, promoting a welcoming atmosphere in medical services.

Benefits

Competitive pay

Benefits

Potential remote work options

Qualifications

• 0-2+ years of experience in customer support or hospitality.
• Experience in medical settings and knowledge of medical terminology preferred.

Responsibilities

• Serve as the initial point of contact for patients, ensuring a welcoming environment.
• Check patients in, answer phones, route calls, schedule appointments.

Skills

Customer service skills

Communication skills

Computer proficiency

Multi-tasking ability

Education

High School Diploma or equivalent

Bachelor's Degree (preferred)

Job description

Join to apply for the Front Desk Receptionist role at MedQuest Imaging.

MedQuest Associates is seeking a Front Desk Receptionist to join their team. The work schedule is from 7 am to 4 pm, Monday through Friday, with the possibility of floating to Matthews and Ballantyne locations.

Responsibilities

• Serve as the initial point of contact for patients, referring physicians, and visitors, ensuring a welcoming environment.
• Check patients in, answer phones, route calls, schedule appointments, and handle patient balances.

Qualifications

• High School Diploma or equivalent.
• 0-2+ years of experience in customer support or hospitality.

Skills and Experience

• Strong customer service skills.
• Excellent communication skills.
• Computer proficiency.
• Ability to multi-task in a fast-paced environment.

Preferred qualifications include experience in medical settings, knowledge of medical terminology, patient collections, and medical records. A Bachelor's Degree is a plus.

Founded in 1996, MedQuest provides outpatient diagnostic imaging services, including mammography, MRI, CT, ultrasound, and X-ray, with a focus on patient experience and operational efficiency. The position offers a full-time schedule with competitive pay, benefits, and potential remote work options. For more information, visit www.MQImaging.com.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Industry: Hospitals and Health Care