Receptionist/Front Desk

Lutheran Homes Society in; Muscatine (IA); On-site; USD 26,000 - 36,000; Full time

Job summary

Join a mission-driven team as a Receptionist in a senior living community, where you'll provide a welcoming atmosphere for residents and visitors. Enjoy competitive pay, flexible scheduling, and growth opportunities while contributing to improving lives daily.

Benefits

Competitive hourly pay

Paid time off & flexible scheduling options

Health, dental & vision insurance for qualifying team members

Ongoing training & career growth opportunities

Qualifications

• Previous customer service or front desk experience preferred.
• Familiarity with senior living or healthcare environments is a plus.

Responsibilities

• Greet residents, families, and visitors with a smile.
• Answer phones and respond to inquiries professionally.
• Maintain the front desk and lobby area clean and organized.

Skills

Communication

Interpersonal skills

Organizational skills

Customer service

Job description

Receptionist/Front Desk (Administrative)

Receptionist/Front Desk (Administrative)

Join Our Team as a Receptionist!

Are you a friendly, organized, and dependable individual who thrives on making people feel welcome and cared for? Lutheran Living is seeking a Receptionist to serve as the first point of contact for residents, visitors, and team members in our senior living community. If you love creating a warm, welcoming environment and want to be part of a mission-driven team, we want YOU on our team!

At Lutheran Living, we're all about making lives better--whether it's for our residents, clients, or the incredible people who work with us (that's you!). We believe in the power of hospitality, stewardship, integrity, respect, and humor, and we bring those values to life every single day.

Now, let's talk about YOU and why you'll love this role:

What You'll Do (AKA: Your Superpowers)

Be the Face of the Community:

Greet residents, families, and visitors with a smile and a helpful attitude.

Answer phones and respond to inquiries with professionalism and warmth.

Assist with directing guests and handling deliveries or messages.

Create a Welcoming Environment:

Maintain the front desk and lobby area so it's clean, inviting, and organized.

Help coordinate transportation, appointments, and resident requests as needed.

Support residents with information and general assistance with daily needs.

Keep Things Running Smoothly:

Monitor building entry and maintain visitor logs for safety and security.

Communicate with team members and departments to relay important information.

Provide administrative support, including data entry, filing, and scheduling assistance.

What You Bring to the Table (Besides Your Great Smile)

Experience & Training:

Previous customer service or front desk experience preferred.

Familiarity with senior living or healthcare environments is a plus.

Skills & Qualities:

Excellent communication and interpersonal skills--you love helping people!

Friendly, patient, and respectful with all residents, guests, and team members.

Dependable, punctual, and detail-oriented with strong organizational skills.

Physical Requirements:

Ability to sit, stand, and move between areas for the duration of your shift.

Able to respond quickly and calmly in occasional emergency situations.

Perks & Benefits (Because You Deserve It!)

Competitive hourly pay

Paid time off & flexible scheduling options

Health, dental & vision insurance for qualifying team members

Ongoing training & career growth opportunities

A supportive, mission-driven team that values your impact every day

Join Our Team - Here's How the Process Works:

Apply Online: Take the first step by submitting your application.

Screening: If we think you're a great fit, a recruiter will reach out within 24-48 hours to chat!

First Interview: Let's connect! You'll have an onsite interview with the hiring team.

Skill Testing: Ready to shine? Depending on the role, you'll demonstrate your skills through some fun, job-related challenges.

Final Interview: If we're all impressed, we'll invite you for a final interview with the team you'll be working with--either on-site at one of our communities or at our corporate office.

The Decision: After the final interview, we'll share feedback and, if we're a perfect match, extend a job offer!

Lutheran Living is an Equal Opportunity Employer