Front Desk Receptionist

Ingram Micro Inc; Buffalo (NY); On-site; USD 36,600 - 54,900; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Job summary

Ingram Micro Inc. is seeking a security-focused professional for a Visitor Management and Facilities role in the U.S. You will greet visitors, verify identities, issue badges, and control access to the facility while monitoring CCTV and coordinating emergency responses.

The ideal candidate has a high school diploma and 3+ years in a corporate security role, with experience in access controls and executive interfaces. Strong organizational skills and teamwork are essential.

Qualifications

• High school diploma or equivalent required with 3+ years in a corporate security role.
• Experience interfacing with executives and managing access controls and CCTV.
• Proactive, detail-oriented and able to coordinate with facilities leadership.

Responsibilities

• Visitor greeting, sign-in, and badge issuance.
• Monitor entry points and ensure only authorized access.
• Observe CCTV and report incidents promptly.
• Act as first point of contact during emergencies and coordinate response.
• Provide clerical and administrative support as needed.
• Escort visitors and interface with the landlord as required.
• Ensure compliance with Ingram Micro security policies.
• Participate in monthly safety meetings and fire drills.

Skills

Visitor management

Access control

Surveillance monitoring

Emergency response

Administrative support

Education

High School Diploma or equivalent

Tools

CCTV systems

Badge access control

Security systems

Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Your Role

• Visitor Management: Greet and direct visitors, verify identities, issue visitor badges, and maintain sign-in/sign-out logs to control access to the facility.
• Access Control: Monitor entry and exit points, manage security systems (Badge Access, CCTV, Intrusion, Etc.), and ensure only authorized personnel enter restricted areas.
• Surveillance Monitoring: Observe CCTV and other security systems to detect suspicious activity and report incidents promptly.
• Emergency Response: Act as the first point of contact during emergencies, alert leadership, and coordinate emergency medical response or other safety procedures.
• Administrative Support: Perform clerical tasks such as data entry, word processing, and managing phone and email communications.
• Greeting visitors, directing them to the right locations.
• Ensuring visitors are escorted in the building by an Ingram Micro associate.
• Interfacing with our landlord.
• Manage facilities concerns.
• Responsible for security and alarm access.
• Develop and maintain a working knowledge of Ingram Micro Global security and safety polices and ensure compliance.
• Server as a member of the emergency response team (ERT).
• Required meet monthly to discuss related office safety and security measures / procedures and work with facilities leaders to schedule and conduct fire drills.

What you bring to the role

• High School Diploma OR equivalent combination of education and experience required.
• 3+ years of experience in a corporate office environment within a security based role, previous experience interfacing with executives.
• Managing accounts with access controls and CCTV experience.

Pay & Benefits

The typical base pay range for this role across the U.S. is USD $36,600.00 - $54,900.00 per year. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range. At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance.

• U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Let’s shape tomorrow. With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! Learn more at http://careers.ingrammicro.com

What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else.

Let’s shape tomorrow.