Front Desk Receptionist
St. Martin's Episcopal School
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Job summary
St. Martin’s Episcopal School in Brookhaven, GA, seeks a welcoming Front Desk Receptionist for a part-time, 10-month position. The role greets visitors, manages check-in, answers inquiries, and supports office operations in a busy school environment.
Ideal candidates will have 1–2 years in reception or administrative support, proficiency with Google Workspace, and strong organization, communication, and discretion. Collaboration with other front desk staff is essential for consistent service.
Qualifications
- Education: High school diploma or equivalent required; Associate’s degree preferred.
- Experience: 1–2 years in reception, customer service, administrative support, office management, or related field.
- Experience working with the public and managing high-volume communications.
- Proficiency with Google Workspace.
- Experience with visitor management systems or relevant software preferred.
Responsibilities
- Serve as primary receptionist, greeting visitors, families, students, and vendors in a warm, professional manner.
- Manage visitor check-in/check-out procedures following safety protocols.
- Answer and direct incoming calls and inquiries.
- Provide information and assistance to visitors, parents, faculty, staff, and community members.
- Maintain a welcoming, organized, and secure reception area.
- Collaborate with the other Front Desk Receptionist to ensure consistent front office operations.
Skills
Education
Tools
Job description
Details
Posted: 09-Jul-26
Location: Brookhaven, Georgia
Type: Part Time
Categories: Other
Front Desk Receptionist
St. Martin’s Episcopal School seeks a welcoming, organized, and service-oriented professional to serve as Front Desk Receptionist. This part-time position serves as the first point of contact for visitors, families, students, faculty, and staff and plays a vital role in creating a positive and professional experience for all who interact with the School.
The Front Desk Receptionist manages the daily operations of the reception area, coordinates visitor management processes, and serves as a central communication hub for the School. The ideal candidate demonstrates exceptional customer service, professionalism, discretion, and the ability to manage multiple priorities in a fast-paced school environment.
This position works collaboratively with the School’s other Front Desk Receptionist to ensure continuity of front office operations, communication, and visitor services throughout the week. Together, the reception team helps maintain a welcoming, organized, and secure environment that reflects the mission and values of St. Martin’s Episcopal School.
- Serve as the primary receptionist for the School on assigned workdays, greeting visitors, families, students, and vendors in a warm, professional, and helpful manner.
- Manage visitor check-in and check-out procedures in accordance with school safety and security protocols.
- Answer and direct incoming telephone calls and general inquiries.
- Provide assistance and information to visitors, parents, faculty, staff, and community members.
- Monitor the reception area to ensure a welcoming, organized, and secure environment.
- Collaborate with the School’s other Front Desk Receptionist to maintain consistent procedures, communication, and front office operations.
- Receive, sort, and distribute incoming mail, packages, and deliveries.
- Assist with outgoing mail and shipping requests.
- Maintain shared calendars, contact lists, employee and visitor logs and reception resources as assigned.
- Support school-wide communications by directing inquiries to the appropriate department or staff member.
- Assist with data entry, document preparation, filing, and general administrative tasks.
- Maintain accurate records and front office documentation.
- Assist with special projects as assigned.
- Assist students arriving late or leaving early in accordance with established procedures.
- Support parent and family inquiries while ensuring adherence to school policies and procedures.
- Coordinate communication between families and school personnel when appropriate.
- Assist with student sign‑in/sign‑out processes and visitor management systems.
- Provide administrative support for school events, meetings, and special programs as assigned.
- Support office operations by maintaining inventory of reception and office supplies.
- Coordinate service requests and communicate facility‑related concerns to the appropriate personnel.
- Work closely with the Executive Assistant to the Head of School, Business Office, Admissions, Advancement and other departments to ensure efficient operations and excellent customer service.
- Coordinate with the School’s other Front Desk Receptionist to ensure seamless coverage and continuity of service throughout the week.
- Maintain positive and professional relationships with students, families, faculty, staff, and visitors.
- Support a culture of hospitality, professionalism, and community engagement throughout the School.
- Customer Service Excellence
- Communication & Interpersonal Skills
- Organization & Time Management
- Attention to Detail
- Professionalism & Discretion
- Problem Solving
- Collaboration & Teamwork
- Adaptability & Flexibility
Education: High school diploma or equivalent required; Associate’s degree preferred.
- Minimum of 1–2 years of experience in reception, customer service, administrative support, office management, or a related field.
- Experience in an independent school, educational setting, nonprofit organization, or professional office environment preferred.
- Experience working directly with the public and managing high-volume communications.
- Proficiency with Google Workspace.
- Experience with visitor management systems, student information systems, or office management software preferred.
- Ability to learn and effectively utilize school technology platforms.
- Exceptional customer service and interpersonal skills.
- Strong verbal and written communication abilities.
- Ability to manage multiple priorities while maintaining attention to detail.
- Strong organizational and time‑management skills.
- Ability to maintain confidentiality and exercise sound judgment.
- Professional telephone, email, and in‑person communication skills.
- Warm and welcoming
- Professional and dependable
- Highly organized
- Patient and approachable
- Service‑oriented
- Collaborative
- Flexible and adaptable
- Calm under pressure
This is a 10-month, part-time position that follows the academic calendar.
The standard schedule is Thursday and Friday from 7:15 a.m. to 3:45 p.m. during the school year. This position works in partnership with the School’s other Front Desk Receptionist, who provides front office coverage Monday through Wednesday, ensuring consistent reception and visitor services throughout the week.
Additional hours may occasionally be required to support school events, meetings, special programs, or coverage needs.
The position joins our staff as a part-time employee and is classified as non-exempt under the Fair Labor Standards Act (FLSA).
Primarily office-based with campus mobility; ability to sit, stand, walk campus, and occasionally lift up to 25 pounds related to office materials, packages, or event support. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The statements in this job description are intended to represent the key duties, essential nature, and level of work being performed. They are not intended to be all the responsibilities or qualifications of the job. Other duties may be assigned by the direct supervisor and/or the Head of School. All employees are expected to support the mission and vision statements of St. Martin’s Episcopal School and to contribute to the overall life of the School.
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Founded in 1959, St. Martin’s Episcopal School is a coeducational day school in Atlanta, Georgia, serving approximately 650 students from infants through eighth grade. St. Martin’s is dedicated to providing a quality education of the whole person in a loving, Christian atmosphere which fosters lifelong learning. For more information about the School, please visit our website at www.stmartinschool.org. St. Martin’s is an Equal Opportunity Employer. In order to provide equal employment and advancement opportunities to all individuals, applicants are considered only on the basis of merit, qualifications and abilities. Employment decisions will be made without regard to race, color, gender, age, veteran status, religion, sexual orientation, disability, national or ethnic origin, or any other characteristic protected by law. In compliance with ADA requirements, we will make reasonable accommodations for the expressed disability of an otherwise qualified candidate.
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