Front Desk Receptionist

Grace Church School; New York (NY); On-site; USD 45,000 - 50,000; Full time

Job summary

Grace Church School is seeking an energetic receptionist to serve as the initial contact for students, families, faculty, staff, and visitors, delivering welcoming, professional service at two downtown Manhattan campuses. The role handles phones, visitor access, mail, and general administrative tasks.

The position is full-time, 10am-6pm, Monday through Friday, with coverage across both locations and possible extra hours for events.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of receptionist or customer service experience.
• Experience in an educational environment is a plus, but not required.
• Strong interpersonal skills with a welcoming demeanor.
• Ability to manage multiple priorities while maintaining attention to detail.
• Ability to move between two nearby school buildings as needed.
• Ability to use standard office equipment, including computers, telephones, copiers and printers.
• Proficiency with Google Workspace and willingness to learn visitor management and student information systems.

Responsibilities

• Answer, screen and route telephone calls.
• Greet children, families, staff, and visitors in a courteous and professional manner.
• Partner with Security to manage daily sign-in/sign-out procedures and maintain accurate visitor logs.
• Respond to routine questions and direct more complex matters to the appropriate staff member.
• Coordinate incoming and outgoing mail, packages, and deliveries.
• Provide daily lunch coverage and partial day coverage at our Lower School as needed.
• Support the administrative team with data entry, filing, and other clerical tasks as needed.
• Help uphold health, safety, and compliance protocols.
• Coordinate with the School’s other Front Desk Receptionist to ensure seamless coverage and continuity of service throughout the week.
• Assist with special projects as assigned.

Skills

Interpersonal skills

Customer service

Multitasking

Google Workspace

Education

High school diploma

Tools

Office equipment

Visitor management systems

Student information systems

Job description

About Grace

Grace Church School is a JK–12, independent school located on two nearby campuses in downtown New York City. An Episcopal school, welcoming children of all faiths and of none, Grace believes in the inherent, precious dignity of every individual and seeks to provide an outstanding education worthy of our common humanity.

Grace is a school of big ideas, and our structured curriculum promotes academic excellence through a pedagogy of joy: an approach that reflects our belief that joy is the fuel of academic achievement, and that students learn best when motivated by delight, wonder, curiosity, and purpose. We work hard to nurture a culture of dignity and belonging, and we seek to foster in each student skills of intellectual excellence and habits of ethical virtue. Grounded in tradition, the school remains ever open to innovation, looking to the best research on the science of learning and the craft of teaching to advance the timeless values and aspirations of our mission.

About the position

Grace seeks an energetic receptionist who will serve as an initial point of contact for students, families, faculty, staff, and visitors, creating a welcoming and professional environment. This position is responsible for providing exceptional customer service, answering phones, coordinating visitor access along with the school’s security team, and other administrative tasks as needed. The ideal candidate will display professionalism and discretion at all times, have the ability to problem solve and collaborate with colleagues, and be adaptable and flexible.

This is a full year, full-time position. The hours are 10am-6pm from Monday through Friday, and this role will cover both of our locations throughout the workday, as needed, to provide support. Additional hours may be required to support school events, meetings, special programs, or coverage needs.

Essential Duties and Responsibilities

• Answer, screen and route telephone calls.
• Greet children, families, staff, and visitors in a courteous and professional manner.
• Partner with Security to manage daily sign-in/sign-out procedures and maintain accurate visitor logs.
• Respond to routine questions and direct more complex matters to the appropriate staff member.
• Coordinate incoming and outgoing mail, packages, and deliveries.
• Provide daily lunch coverage and partial day coverage at our Lower School as needed.
• Support the administrative team with data entry, filing, and other clerical tasks as needed.
• Help uphold health, safety, and compliance protocols.
• Coordinate with the School’s other Front Desk Receptionist to ensure seamless coverage and continuity of service throughout the week.
• Assist with special projects as assigned.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of receptionist or customer service experience.
• Experience in an educational environment is a plus, but not required.
• Strong interpersonal skills with a welcoming demeanor.
• Ability to manage multiple priorities while maintaining attention to detail.
• Ability to move between two nearby school buildings as needed throughout the workday to ensure proper coverage.
• Ability to use standard office equipment, including computers, telephones, copiers and printers.
• Proficiency with Google Workspace and willingness to learn new software, including visitor management systems and student information systems.

Compensation

This is a full-time, non-exempt staff position with an expected annualized base salary of $45,000-$50,000.

Grace Church School is an Equal Opportunity Employer. We believe that equity and inclusion are not only hallmarks of a just society, but also virtues essential to sound learning. Our commitment to antiracism, equity, and belonging calls on all faculty members to promote a culture of dignity and belonging for everyone at Grace by recognizing and honoring the unique gifts of its students, families, faculty, and staff. We encourage applications from candidates with broad and diverse backgrounds and from individuals of all races, nationalities, identities, and beliefs.

To apply, submit a cover letter and resume through our school website.