Front Desk Float

Platinum Dermatology Partners Llc; Beverly Hills (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

Platinum Dermatology Partners is seeking a Front Desk Coordinator in Beverly Hills, CA. This full-time role requires you to manage front-desk operations, greet patients, verify insurance, and schedule appointments while maintaining accurate EMR records.

The ideal candidate has 1–2 years in medical front desk work, with dermatology or cosmetic clinic experience preferred. A valid driver’s license and reliable transportation are required for multi-location coverage.

Qualifications

• High School Diploma or GED required.
• 1–2 years of front desk experience in a medical office/clinic.
• Dermatology or cosmetic experience preferred.
• Experience with patient check-in/check-out workflows.
• Experience with insurance verification and scheduling is required.
• Proficient with EMR systems and documentation.
• Excellent written and verbal communication; professional appearance.
• Ability to multitask in a fast-paced clinic environment.
• Must have valid driver's license and reliable transportation.

Responsibilities

• Fulfill duties assigned by management.
• Extend friendly, welcoming greetings to patients.
• Ensure paperwork and EMR entries are current and accurate.
• Enter medical histories and prescriptions in EMR.
• Educate patients and respond to questions in person or by phone.
• Schedule appointments for new, returning, and follow-up visits.

Skills

Customer service

Communication

Medical office experience

EMR systems

Attention to detail

Time management

Problem solving

Education

High School Diploma or GED

Tools

EMR software

Scheduling software

Job description

Job DetailsJob Location: Beverly Hills - BEVERLY HILLS, CA 90069Position Type: Full TimeSalary Range: $24.00 - $26.00 HourlyWho We Are:

Platinum Dermatology Partnersis a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.

The ideal Front Desk Coordinator views themselves as a “Director of First Impressions”. The successful candidate is friendly, professional, and has a natural talent for putting our patients first in delivering unparalleled customer service in a thriving fast-paced clinic.

This role requires working at multiple locations.

General Duties & Responsibilities:

• Fulfill responsibilities as assigned by management.
• Extend friendly and welcoming greetings.
• Ensure paperwork and EMR systems are current and correctly filled out.
• Enter medical histories and prescriptions into EMR.
• Educate patients and respond to questions in the office/on the phone as needed.
• Scheduling patients for new/returning/follow-up appointments.

QualificationsEducation:

• High School Diploma or GED is required.

Job Qualifications:

• Minimum 1-2 years of experience working at the front desk in a medical office/clinic.
• Prior dermatology or cosmetic experience is preferred.
• Patient check-in and check-out workflows.
• Prior insurance verification and scheduling experience is required.
• Pulling and Filing 50-80 charts per day
• Quality written and verbal communication skills.
• Quality mathematics skills.
• Professional in appearance and mannerisms.
• Able to work efficiently in a fast-paced environment
• Able to demonstrate compassion and caring when dealing with others, patients, and co-workers.
• Able to prioritize tasks, understand the provider’s instructions, and know when to seek information or advice.
• Experience using EMR systems is required.
• Must have a valid driver's license and reliable transportation.

Our competitive benefits package includes the following:

• Medical, Dental, and Vision insurance
• Short-term/Long-term disability
• Life and other voluntary plans
• 401(k) plan
• Employee Referral Program
• Paid Time-Off
• Company-Paid Holidays

Equipment Operated:

Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Physical Requirements:

Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.

Equal Employment Opportunity:

Platinum Dermatology Partnersis committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.

Platinum Dermatology Partnersdoes not permit discrimination of any type against an employee because of an any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.

Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.