Front Desk Receptionist

Pride Health; Bellingham (WA); On-site; USD 26,000 - 29,000; Full time

Job summary

Pride Health is seeking a Customer Service / Front Desk receptionist in Bellingham, WA. The role supports patient registration, data entry, phone answering, and general clerical tasks in a fast-paced environment.

Responsibilities include greeting patients, verifying information, handling inquiries, and maintaining HIPAA compliance while delivering professional service across locations as needed. Qualifications include a high school diploma and at least one year of customer service experience,

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of customer service experience required.
• Data entry, keyboarding, PC, or clerical experience preferred.
• Medical terminology knowledge is helpful but not required.
• Strong communication, organization, and multitasking skills.
• Ability to work in a fast-paced, high-volume environment.
• Flexible availability, including weekends, holidays, and overtime as needed.
• Ability to stand/sit for extended periods and lift up to 25 lbs.

Responsibilities

• Greet and assist patients in a courteous, professional manner.
• Assist with kiosk sign-in and verify patient information.
• Handle customer inquiries and obtain patient orders when needed.
• Perform data entry, filing, faxing, mailing, and other clerical duties.
• Follow company policies, safety procedures, and HIPAA compliance requirements.
• Answer phones and resolve or appropriately report customer concerns.
• Stock office supplies and assist with special projects.
• Maintain a professional and organized work environment.

Skills

Customer service

Communication

Organization

Multitasking

Data entry

Education

High School Diploma

Tools

Data entry systems

Job description

Title: Customer Service / Front Desk receptionist

Location: Bellingham, WA

Schedule: 1st shift

Pay Range/Salary Range: $19 - $21

Contract Duration: 3+ months

Job Description:

Responsible for front-office duties including customer service, patient registration, data entry, insurance billing/payments, answering phones, and general clerical support. May provide support at multiple locations.

Key Responsibilities

• Greet and assist patients in a courteous, professional manner.
• Assist with kiosk sign-in and verify patient information.
• Handle customer inquiries and obtain patient orders when needed.
• Perform data entry, filing, faxing, mailing, and other clerical duties.
• Follow company policies, safety procedures, and HIPAA compliance requirements.
• Answer phones and resolve or appropriately report customer concerns.
• Stock office supplies and assist with special projects.
• Maintain a professional and organized work environment.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of customer service experience required.
• Data entry, keyboarding, PC, or clerical experience preferred.
• Medical terminology knowledge is helpful but not required.
• Strong communication, organization, and multitasking skills.
• Ability to work in a fast-paced, high-volume environment.
• Flexible availability, including weekends, holidays, and overtime as needed.
• Ability to stand/sit for extended periods and lift up to 25 lbs.

Keywords: Data Entry Operator, Clerk, Typist, Keyboarding, Front Office, Receptionist, Clerical, Medical Receptionist, Customer Service Representative.

Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates:

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.