Front Desk Receptionist

The Michelle Martin Group; Baltimore (MD); On-site; Full time

Job summary

The Michelle Martin Group is looking for a friendly and customer-oriented individual for a full-time front desk support role in Baltimore, MD. This temporary position involves greeting visitors, answering calls, and providing administrative support in a professional environment. If you have a commitment to exceptional customer service and strong communication skills, this role offers a great opportunity for you.

Qualifications

• Prior administrative/front desk experience required.
• Strong verbal and written communication abilities needed.
• Commitment to exceptional customer service expected.

Responsibilities

• Welcome visitors and direct them appropriately.
• Answer and screen phone calls, take messages.
• Sort and deliver mail and documents.
• Perform basic filing and recordkeeping.

Skills

Customer service orientation

Communication skills

Organizational skills

Problem-solving

Multitasking

Tools

Microsoft Office

Job description

MMG is seeking a friendly, patient, and customer service-oriented individual to join our client's team in Baltimore, MD. This is an excellent opportunity for a professional to provide exceptional front desk customer support.

Job Type:Full-time, 100% On-Site (Monday - Friday, 8:30am – 5pm)

Duration: Temporary, through December 2025

Pay: $17+ per hour

Responsibilities:

• Greeting visitors: Welcome visitors in a friendly manner and direct them to the correct office or person.
• Answering phone calls: Answer and screen phone calls, take messages, and direct calls to the correct department or personnel.
• Handling mail: Receive, sort, and deliver mail, documents, packages, and courier deliveries.
• Providing administrative support: Perform basic filing and recordkeeping and make copies.
  Maintaining the reception area:Keep the reception area and common areas clean and tidy.
  
• Providing customer service: Respond to customer inquiries in a polite and timely manner.
• Have strong communication and organizational skills.
• Able to multitask and manage time well.
• Proficient in Microsoft Office software and have a high level of professionalism and courtesy.

Requirements:

• Strong verbal and written communication abilities
• Must have prior administrative/front desk experience.
• Excellent problem-solving and multitasking skills
• Commitment to providing exceptional customer service

The Michelle Martin Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.